959 Operations Manager (ORD Airport) Jobs in Chicago, IL
CLEAR is Hiring an Operations Manager (ORD Airport) Near Chicago, IL
Perks of Being a Team Member at CLEAR!
- Competitive compensation structure with base and target bonus
- 3 weeks paid time off, increasing with time in service and 10 company-paid holidays
- $100 monthly wellness stipend for health and fitness-related expenses
- 401k Retirement Plan with company match
- Comprehensive benefit offerings that include medical, dental, vision, pet, home, and auto insurance, company-paid disability and life insurance, and MetLaw legal benefits
- Family Planning benefits through KindBody
- Paid Parental Leave
- Family, Military & Bereavement Leave Program
- Emotional Well Being Assistance
- Ongoing training & development programs to grow & advance your career with a growing company!
- Free CLEAR memberships for you and one other. Plus a discounted membership for three friends!
- A Day in the Life at CLEAR
- How CLEAR works
- Our Values
Key Responsibilities Include:
- Spend 80% of time on the floor in a customer-facing environment at the airport.
- Ensure CLEAR and TSA policy and procedures are conducted with the highest levels of security and integrity.
- Manage day-to-day operations of a team of Ambassadors that utilize CLEAR technology to perform duties related to airport security, customer service and sales
- Support an open and exciting work environment that motivates all team members, fostering creativity, innovation, advancement.
- Coach, mentor, and train the team to meet sales and customer service goals and standards
- Drive new enrollments through the airport sales program by consistent sales coaching, contests and recognition.
- Analyze key metrics, customer feedback and direct "on the floor" observations to make informed decisions on how to improve team performance
- Represent CLEAR throughout the airport, TSA and airline community
- At least 3 years of leadership experience in a customer-facing operation (i.e. retail, restaurants, hospitality, rental cars).
- Excellent interpersonal and communication skills with the ability to motivate, mentor and influence others.
- Solid leadership and organizational skills, and ability to manage multiple priorities in an ever-changing environment
- Experience with employee engagement, customer satisfaction, sales and adhering to compliance standards.
- Proficiency in using technology daily in your work
- Required to successfully complete a government background investigation
- Ability to stand/walk for extended periods of time
- Ability to follow policies and procedures set forth by CLEAR, airport, state and federal regulations
- Availability to work a non-traditional schedule (i.e. weekends, holidays, early mornings, and/or evenings)
Job Summary
Full Time
IT Outsourcing & Consulting
$106k-133k (estimate)
09/02/2024
10/16/2024
clear-it.com
ANAHEIM, CA
<25
2011
MARK SHIPMAN
<$5M
IT Outsourcing & Consulting
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About CLEAR
Never Worry About Technology Again. Strategy We work with you to discover how technology can best be leveraged at your company. Develop A Vision As a customer we want to forge a real partnership with you. Many of our customers have been with us for over 10 years. We want to learn and understand your business. Learn how you operate - from initial order to the delivery of your product. We want to hear what is working for you and what is not - regardless of whether you think it is related to "Technology". We want to enable your business with products, services and solutions tailored specifically ...for your needs. Budgeting We are committed to understanding your budget and how Technology fits into the equation. When we promise predictability we are not just including the technology at the fingertips of your employees. We want predictability at your pocketbook also. Maintain Keeping a close eye on your technology 365/24/7 freeing you to concentrate on your business. Workstation Monitoring and Optimization We will perform weekly maintenance to the workstations in your organization. Service packs and updates that have previously been tested at our office will be deployed. Daily software audits will keep track of all software loaded on workstations. Server Monitoring and Optimization We will be monitoring all aspects of your servers around the clock. This allows us to anticipate possible issues with a small fix proactively as opposed to waiting until many of your users experience some type of downtime and reacting while your users twiddle their thumbs. Help Desk We provide unlimited help to all your users whether they have a simple e-mail question or a complex Excel computation. Your users can directly contact us via Web, Phone, E-Mail, Fax or Twitter. A real-time reporting system allows you the flexibility to check in on service incidents and resolutions.
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The job skills required for Operations Manager (ORD Airport) include Leadership, Customer Service, Coaching, Planning, Communication Skills, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Manager (ORD Airport). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Manager (ORD Airport). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Manager (ORD Airport) positions, which can be used as a reference in future career path planning. As an Operations Manager (ORD Airport), it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager (ORD Airport). You can explore the career advancement for an Operations Manager (ORD Airport) below and select your interested title to get hiring information.
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