Essential Job Duties: Effectively troubleshoot and document complex technical issues
Document technical troubleshooting efforts in the ticketing system and Knowledge Management Systems
Ensure server configuration compliance with DoD and Army regulations.
Work independently and as a team member; set priorities and organize work to meet deadlines.
Follow organizational processes and policies.
Willing to work rotations/shift work (24x7)
Perform other duties as assigned.
Minimum Requirements: Ability to obtain and maintain a Secret Security Clearance (Interim required prior to start)
HS 2 or AA/AS or BA/BS years of IT experience at a minimum
Must have IAT II certification (CySA , Sec CE, SSCP) or equivalent prior to hire.
Must acquire Microsoft server certification, MCP 70-410, 70-411 or higher within 6 months of hire.
Be a positive, self-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations.
Candidate must communicate effectively with team members and team lead.
Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision.