Overview At Criterion Systems, we developed a different kind of business-a company whose real value is a reputation for excellence built upon the collective skills, talents, perspectives, and backgrounds of its people. By accepting a position with Criterion Systems, you will join a group of professionals with a collaborative mindset where we share ideas and foster professional development to accomplish our goals. In addition to our great culture, we also offer competitive compensation and benefit packages, company-sponsored team building events, and advancement opportunities. To find out more about how Criterion can help you take your career to the next level please visit our website: www.criterion-sys.com . Criterion Systems is a Military/Veteran Friendly Company therefore we encourage Veterans to apply. We are seeking a mission-focused IT Program Manager to support and contribute to our government customer's success on a cleared program in Herndon, Virginia! ***ACTIVE SECURITY CLEARANCE REQUIRED*** Responsibilities In this role, you will provide support in developing documentation for the Sponsor's cyber data exploitation capabilities and assistance with technical program management activities related to the implementation of Al/ML model development and deployment strategy. This generally will require professional experience doing technical writing and documentation, a user experience perspective, strong collaboration skills, ability to relay technical concepts and technologies to a non-technical audience in both written and verbal forms, strong organizational skills, and a proven track record of program management and implementation. Duties, Tasks & Responsibilities

• The Contractor shall support a growing development and engineering team, helping the team leverage tools and adapt program management principles to maximize efforts across multiple programs and priorities.The Contractor shall have technical writing and documentation skills, the ability to effectively communicate while keeping a user's perspective in mind, an understanding of Sponsor's data exploitation capabilities, and the ability to communicate these through various mediums to include web content and knowledge management systems, wiki, email, briefings, and a user interface.
• The Contractor shall support transition of improvements from development to production.
• The Contractor shall, alongside development team and key partners, lead efforts to provide user and system documentation, support pilot user program and feedback loop.
• The Contractor shall plan and execute center-wide communications about technical projects.
• The Contractor shall organize, plan, and prioritize a variety of complex and competing projects to meet tactical and strategic goals of the Sponsor (i.e. planning to implement short-term tactical data wins while planning for a transition to long-term strategic solutions).
• The Contractor shall use organizational tools (Jira, Confluence) and maintain an understanding of program and configuration management principles {Agile, Scrum, Iterative Development).
• The Contractor shall work with Sponsor and Sponsor partners to deconflict data requirements and collaborate to identify process efficiencies.
• The Contractor shall assist the Sponsor Program Manager with the development of work processes.
• The Contractor shall provide programmatic support to the Sponsor in engaging with mission partners and internal and external stakeholders in an ongoing dialogue to meet tactical and strategic goals.
• The Contractor shall develop and track key program success metrics. Qualifications Required Experience, Education, Skills & Technologies
• An active TS/SCI security clearance with an adjudicated Polygraph
• Bachelor's degree in computer science, information technology, engineering, or a technical discipline
• Demonstrated experience with technical writing
• Demonstrated experience with program management or certifications in program Preferred Experience, Education, Skills & Technologies
• Experience with enterprise level Windows Server operating environments, including Windows Active Directory, Group Police
• Demonstrated experience working with commercial collection operations and a software development team.
• Demonstrated experience with Sponsor's mission environment working with data exploitation
• Demonstrated experience with Sponsor data sharing platforms and
• Demonstrated experience working in Sponsor's technical
• Demonstrated experience working with various Sponsor data
• Demonstrated experience with information operations, computer networks, communications infrastructures, and associated Security Clearance Level
• TS/SCI with an adjudicated polygraph Certification
• None Work Schedule
• Full-time onsite at a designated facility. Benefits Offered
• Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Tuition/Training Assistance, Parental Leave, Paid Time Off, and Holidays. Criterion Systems, LLC. and its subsidiaries are committed to equal employment opportunity and non-discrimination at all levels of our organization. We believe in treating all applicants and employees fairly and make employment decisions without regard to any individual's protected status: race, ethnicity, color, national origin, ancestry, religion, creed, sex/gender, gender identity/gender expression, sexual orientation, physical and mental disability, marital/parental status, pregnancy (including childbirth, lactation, and related medical conditions), age, genetic information (including characteristics and testing), military and veteran status, or any other characteristic protected by law. For our complete EEO/AA and Pay Transparency statement, please visit https://careers-criterion-sys.icims.com/.