3 Service Desk Technician with Security Clearance Jobs in Fort Belvoir, VA

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Enterprise Service Desk Specialist (must have active TS/SCI Security Clearance)

Apex Systems

Fort Belvoir, VA | Full Time

$58k-71k (estimate)

2 Weeks Ago

Help Desk Technician with Security Clearance

Blue Rose Consulting Group, Inc.

Fort Belvoir, VA | Other

$63k-78k (estimate)

2 Days Ago

Service Desk Technician with Security Clearance

ClearanceJobs

Fort Belvoir, VA | Full Time

$67k-84k (estimate)

3 Weeks Ago

Service Desk Technician with Security Clearance

ClearanceJobs Fort Belvoir, VA

$67k-84k (estimate)

Full Time | Business Services 3 Weeks Ago

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ClearanceJobs is Hiring a Service Desk Technician with Security Clearance Near Fort Belvoir, VA

TEKsystems is in search of a junior level service desk specialist to perform within password resets, answering phone calls, hardware/software break fix, installations, AD, account access, etc.

Provides first contact and incident resolution to customers with hardware, software, and application problems. Includes both customer telephone support as well as electronically submitted requests
Provides polite and friendly customer service
Attempts to resolve as many incidents during the first contact, or at Tier I. Efficiently escalates incidents to higher Tier II or Tier III when required
Documents incident status and solutions in incident database tools.
Possesses current working knowledge of computers, printers, laptops, and common windows applications
Works through various types Tier II issues with telephone assist
Provides answers to Frequently Asked Questions or solutions to common problems as part of a customer self-help capability