TITLE: Data Literacy & Community Lead
LOCATION: Houston Texas
TYPE: Direct Hire
SALARY $160,000 - $200,000
SUMMARY:
The Data Literacy & Community Lead will drive the design and implementation of data-centric programs which will support colleagues' ability to read, write, and communicate with data, in tight partnership with the Learning & Development and Communications teams. The Data Literacy program seeks to support colleagues at all levels, from frontline work to executive leadership and drives the understanding how data connects to a colleague's role and supports the enterprise in actively managing and improving the input and use of data, following the Data Policy & Standards, and adhering to regulatory and compliance requirements. As the Data Literacy Program Lead, you will own a plan for engagement, communications, and development of data-centric curriculum and also be a key partner for our Segment Data Offices to support their segment specific communications and training. You will design and facilitate three distinct communities of practice: the Data Community of Practice, the Analytics Community of Practice, and the Product Owner Community of Practice. Your primary goal will be to foster collaboration, knowledge sharing, and continuous learning among the members of these communities.
DUTIES:
- Owns, develops, and communicates the overall Data Literacy Strategy throughout the enterprise.
- Drives the design, development, launch, and management of the first Data Literacy program.
- Engages our Learning & Development and Communications teams in the communications, planning, and implementation of Literacy efforts.
- Ensures the development of on-line learning and workshops tie back to specific personas.
- Manages the mapping of educational content to data personas (e.g., frontline colleagues, data practitioners, managers, and leadership).
- Drives the alignment of literacy efforts to legal, compliance, regulatory, and internal standards.
- Manages development, launch, and tracking of key metrics to measure the success of Literacy efforts.
- Establish the vision, goals, and operating model for each of the Communities of Practice (CoP).
- Collaborate with the data analytics team leadership to align CoP activities with organizational goals and priorities.
- Recruit and onboard new CoP members, ensuring diverse participation across the organization team.
- Facilitate regular CoP meetings, workshops, and events to encourage active engagement.
- Identify and invite subject matter experts to lead discussions, workshops, and training sessions.
- Curate and share relevant content, tools, and resources with the CoP members.
- Capture and disseminate the collective knowledge and insights generated within the communities.
- Monitor CoP health and engagement and implement strategies to maintain momentum.
REQUIREMENTS:
- 8 years related experience working in a data and analytics environment
- 5 years of experience in data strategy, data management, data quality, and/or data governance.
- 5 years of applied experience designing, solving, managing, facilitating, and delivering business impact with data, analytics, and impactful communications.
- 3 years of experience in a community management or knowledge sharing role, preferably within a data analytics or technology-focused environment.
- Knowledgeable of data management and governance policies, standards, metrics, controls, and processes. Strong familiarity with data and analytics terminology and methodology.
- Experience with learning and development strategies (ex: instructional design/content development/facilitation and delivery).
- Ability to craft a clear and compelling case for change and vision for the future
- Versed on industry best practices, tools, techniques, and frameworks for data management and governance
- Ability to manage stakeholders with diverse data interests and make actionable recommendations
- Superior communication skills with the ability to translate information to all levels
- Demonstrated ability to successfully partner with internal stakeholders from various parts of the organization and achieve successful outcomes cross-functionally
- Experienced in developing high-impact workshops- both in-person and virtually
- Background in project management and/or Agile methodology
- Strong facilitation and communication skills, with the ability to engage diverse audiences.
- Proficiency in using collaboration tools, such as discussion forums, video conferencing, and project management platforms.
EDUCATION:
Bachelor's degree in Business Analytics, Organizational Management, Computer Science or related field.