1 Call Center Representative Job in Sydney, FL
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ClearView Wealth Limited is Hiring a Call Center Representative Near Sydney, FL
Start date target: 19th August 2024
Are you ready to elevate your career with a dynamic and rapidly growing financial institution? Look no further than ClearView! As a leading Australian Life Insurer, we'd like to invite a committed Call Centre Consultant to join our expanding team.
At ClearView, we are more than just a financial institution; we are a thriving community where growth and opportunity go hand in hand. Our flat organisational structure, allows you the chance of exploring different career paths across various departments, as we continue to expand.
What’s the Role?
As a Call Centre Consultant, you will be at the heart of our operations, providing essential support for our Advisers, clients, and customers. You’ll be the first point of contact, to efficiently handle incoming calls and emails. You will collaborate with the wider team to deliver exceptional service, resolve enquiries, and ensure a seamless experience for all our advisors and clients.
Key Responsibilities:
- Primary Contact: Manage adviser and client relationships by handling calls and emails directed to ClearView.
- Become an Expert: Develop in-depth knowledge of Life products and procedures, becoming a go-to resource for all things related to our offerings.
- Collaborate: Work closely with various internal teams to promote a client-focused approach, from attracting new clients to building lasting relationships.
- Deliver Results: Partner with the Operations team to ensure accurate and timely outcomes for our clients.
- Ensure Compliance: Uphold legal standards and address any gaps or weaknesses with proactive solutions.
What We’re Looking For:
- Customer Service Experience: At least 12 months in a customer service role (retail, hospitality, or corporate environments are all welcome!).
- Exceptional Communication Skills: Ability to build positive relationships and work collaboratively.
- Organisational and Negotiation Skills: Strong skills in managing priorities and engaging in projects.
- A Positive Attitude: Dedication, eagerness to learn, and a proactive approach to your work.
Why Choose ClearView?
At ClearView, we celebrate a culture of inclusion and equal opportunity for everyone, regardless of background or identity. We’re investing in Learning and Development and Reward and Recognition to support employee career development and foster a culture where employees feel valued.
What We Offer:
- Workplace Flexibility: Enjoy a hybrid remote-working model for a balanced work-life experience.
- Employee Referral Program: Earn $1,000 for referring a friend who joins our team.
- Extended Parental Leave: Benefit from 16 weeks of paid parental leave.
- Additional Leave: Up to an extra full week of annual leave.
- Volunteer Day: 2 days of paid leave each year for community volunteering.
- IPAC Rewards: Access discounts and cash-back deals at over 350 retailers.
- Employee Assistance: Free, confidential counselling services for you and your family.
- Study Assistance: Financial support and time off for learning and exams.
Ready to be part of our success story? For more details or to start your journey with us, click on APPLY to take the first step toward an exciting career at ClearView!
Note: Our contact centre team operates on a rotating roster from 8 am - 7 pm, Monday - Friday.
Job Summary
Full Time
Insurance
$42k-53k (estimate)
07/29/2024
08/22/2024
clearview.com.au
DAWES POINT, NEW SOUTH WALES
200 - 500
2003
SIMON DOUGLAS SWANSON
$200M - $500M
Insurance
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The job skills required for Call Center Representative include Customer Service, Communication Skills, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
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Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
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