Client Service Associate at Gallagher in Boise, Idaho, United States Job Description Intro We believe that every candidate brings something special to the table, including you So, even if you feel that you're close but not an exact match, we encourage you to apply. We'd be thrilled to receive applications from exceptional individuals like yourself. Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation. Overview Develop industry knowledge and skills to support account teams in delivering exceptional service to Gallagher's clients. Responsibilities - Maintain and prioritize a task list on a regular basis as advised - Provide support to local GBS office by completing ad hoc administrative tasks as needed and advised - Learn and support the Client Service Cycle with oversight from expert team members to ensure a seamless renewal process and retain the business - Study and apply Gallagher's resources, available tools, established work products and knowledge to maximize efficiency and effectiveness in client deliverables with oversight from experienced team members - Establish positive relationships within the branch - Complete all training vital to become familiar with the GBS Professional Standards, including Peer Review - Assist Client Service Manager with the preparation of RFPs, coordinate vendor responses, and support the development of client presentations - Leverage team members to ensure timely delivery of requests for clients, vendors and internal partners - Develop strong oral and written communication skills, demonstrated through the ability to effectively present in open enrollment meetings, participate on client calls and correspond via email - Be innovative and don't be satisfied with the status quo Generate new and practical ideas, always look to improve - Maintain up-to-date records in Document Management System (DMS) - Complete training and professional development to gain understanding of the insurance industry - Exemplify the highest ethical standards, promote ethical behavior and uphold The Gallagher Way. Qualifications Required: /equivalent plus 1 year directly applicable experience. Proficiency in Microsoft Office and basic math skills. Preferred To view full details and how to apply, please login or create a Job Seeker account