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Clearwave Fiber prioritizes and serves our customers, communities, and fellow associates. We are here to build something great and fulfill our purpose of empowering people and communities to connect and thrive. The bilingual Customer Support Specialist is responsible for providing extraordinary customer service to new and existing commercial customers in a high-volume remote call center for our Spanish line. Achieves high levels of customer satisfaction and loyalty with prompt, competent, and courteous support including, but not limited to, handling all Clearwave Fiber customer support calls, billing inquiries, disputes, and credits, centralized disconnects, and collection activities. In addition, this person is a team player with a passion for assisting others, working with other departments to provide solutions, set expectations, and follow up with customers as promised.
What you will do:
Full Time
$46k-61k (estimate)
09/07/2024
10/02/2024