The Operations Supervisor is responsible to lead and manage a team and product line in our Production environment.

Team Building

• Train new Team Members on SOPs
• Evaluate and ensure effectiveness in daily team member engagement meetings
• Perform Weekly Qualification meetings (New Team Members)
• Administer Disciplinary Actions
• Coaching all Team Members (corrective action, SOP's, key expectations, KPI's)
• Coordinate Positive celebrations/recognition
• Perform hiring manger responsibilities for all non-exempt team members
• Develop cross-training matrix (within department)
• Executing under Change management plan
• Use Continuous Improvement tools to engage and develop team members
• Investigate and resolve team member complaints and issues
• Perform annual team member evaluation form

Production Activity

• Perform checklist daily
• Evaluate Team Member daily stretching practices
• Perform incident investigations as needed
• Participate in daily product audits to identify opportunities for improvement
• Perform Customer Complaints investigations and implement corrective actions
• Investigate internal/external food safety/quality process deviations identify and implement corrective actions
• Observe production processes and ensure that all SOPs are established, followed and continually improved
• Monitor area KPI's for variance vs target and make corrective actions
• Execute Product Improvement Requests
• Use Continuous Improvement tools to identify and sustain processes
• Execute and implement and ensure compliance to HACCP/SSOP, and Quality Control Program
• Manage job sharing opportunities or cross training within team members qualifications to meet production schedules and build depth
• Work with maintenance on operational efficiencies
• Ensure all operational materials/supplies are available
• Coordinating with materials mgmt. to support schedule attainment effectiveness
• Scheduling PTO (Paid Time Off)
• Update and maintain a list of opportunities/action items and follow through to completion
• Ensure timely production reporting to cost accounting
• Scheduling training re-certifications (safety, food safety, etc.)
• Submit work orders

Compliance

• Review and approve process records associated with HACCP/SSOP and Quality Control Program
• Training non-exempt team members on GMP compliance
• Training non-exempt team members on safety compliance
• Review Time & Attendance - ensure wage/hour law compliance

 Team CFG

• Attend and participate in weekly meetings
• Participate in leadership opportunities
• Review personal development tools
• Support cross functional teams initiatives