FT - 1st shift

Responsibilities:

• Responsible for release of information for continuity of care, medical-legal purposes and for review in accordance with federal, state, and local laws, ensuring the confidentiality of the information stored in the medical record.
• Prepares copies of medical records for release including but not limited to health care facilities, physicians, attorneys, third party payors and insurance companies.
• Utilizes various computer programs to retrieve, print, send, maintain, and track the release of confidential health information (HIS, Intranet, ChartMaxx, etc.).
• Acts as receptionist for the Health Information Department, assisting, handling, and directing inquiries as appropriate in response to telephone, mail, email and in-person requests.
• Verifies, completes, certifies, and delivers court documents in response to subpoenas and court orders as necessary.
• Receives, processes, and responds to all patient requests for amendments of their medical records.
• Sends invoices, receives, processes, posts payments and makes deposits of all cash and checks received in ROI as related to copy fees for records.
• Stays current with all federal, state and local statutes and hospital rules concerning release of confidential medical information and copy fees.
• Assists patients, physicians, ancillary personnel and other departments with questions and concerns about release of confidential information.
• Participates in appropriate inservices and training programs.
• Follows hospital and department policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety.
• Other duties as assigned

Education:

• High school graduate or the equivalent; Associate degree in business preferred.

Certifications:

• None required

Complexity of Work:

• Computer proficiency to include knowledge of Windows and electronic medical records systems (e.g. ChartMaxx).
• Knowledge of basic medical terminology.
• Strong written and verbal communication skills organizational skills and attention to detail.

Work Experience:

• One year experience in a hospital medical records department.

Physical Requirements:
Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required