Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

This position provides remediation of cybersecurity vulnerabilities both remote and on-site (as needed), enabling caregivers to work safely and confidently. The team has strong ties to the IT Client Engineering team, who plan, implement, and remediate Windows desktop policies and settings for 80,000 endpoints throughout the organization.

This position has a Hybrid option (2-3 days per week). Being a 'field' position, on site travel to ClevelandClinic buildings may be requiredif remote technical remediation cannot be affected. Shift times are flexible, to accommodate clinical schedules, occasional flexing outside these hours may be necessary.

A caregiver in this position works 8:00am—5:00pm.

A caregiver who excels in this role will: 

• Contribute to the design, engineering, and implementation of systems infrastructure.

• Install and maintainoperating systems and related software.

• Manage and monitorenterprise systems environment.

• Troubleshoot and resolve problems in the system environment.

• Apply proven communication, analytical and problem-solving skills to identify, communicate and resolve issues.

Minimum qualifications for the ideal future caregiver include: 

• High School Diploma or GED.

• Appropriate industry credentials may be required.

• For Information Technology Division caregivers, ITIL Foundations certification is required within six months of the position start date.

• Three years’ work experience in a technical/analytical position responsible for managing server environments.

• For IT Security, minimum three years’ work experience in a technical/analytical position in risk/compliance areas.

Preferred qualifications for the ideal future caregiver include: 

• Associate's degree or equivalent experience.

• Data analysis

• Active directory, PowerShell, Excel, and/or SQL for analysis.

• Windows operating systems

• Altiris or MS endpoint manager or similar platform management system.

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/