We are proud that Hillcrest Hospital is a Magnet Hospital; the highest honor an organization can receive for professional nursing practice. With 500 beds, we ensure our nursing caregivers have the tools they need to grow both professionally and personally. With Shared Governance and a Professional Practice Model, Cleveland Clinic ensures our nurses have the authority and autonomy they need to care for their patients.
As a Nursing Operations Manager, you will serve as the agent responsible for any circumstances requiring immediate response, resolution or referral. You will also provide leadership and support to nursing caregivers and be a clinical resource.
The ideal future caregiver is someone who:

• Has experience in nursing supervision or leadership.
• Has experience in an emergency department or critical care setting.
• Can work independently without direct oversight.
• Possesses critical thinking and problem-solving skills to escalate issues appropriately.

This opportunity allows you to acquire new skills that will allow you to grow into a nursing leader role for a particular nursing unit.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Responsibilities:

• Identifies and ensures appropriate placement, facilitation and expedition of all patient flow transactions, including direct and emergency patient admissions and transfers, in accordance with established clinical standards and knowledge of disease entities.
• Addresses significant patient issues and staffing needs throughout the house and makes modifications to ensure equitable staffing arrangements throughout the hospital.
• Communicates changes with relevant leaders.
• Manages the patient experience trans-organizationally to optimize all resources to ensure a safe and efficient environment.
• Other duties as assigned.

Education:

• BSN from an accredited school of professional nursing required.

Certifications:

• Current state licensure as an Registered Nurse (RN).
• Advanced Cardiac Life Support (ACLS) through American Heart Association (AHA)

Complexity of Work:

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Work Experience:

• Minimum of three years of experience in an acute care setting.
• One year of management experience preferred.

Physical Requirements:

• Frequent walking, standing, sitting.
• Manual dexterity, corrected vision, hand and eye coordination.
• Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
• Physical Demand requirements are in excess of those for Light Work.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.