Job Summary:

We are seeking a highly organized and friendly Medical Front Desk Receptionist/Bilingual Preferred but not required to join our dynamic team. As the first point of contact for our clients and visitors, you will be responsible for providing exceptional customer service and administrative support. Your attention to detail, ability to multitask, and strong communication skills will ensure a seamless experience for everyone who walks through our door.

Duties:

- Greet and assist visitors, clients, and employees in a professional and courteous manner.
- Manage the front desk, including answering and directing phone calls, and responding to emails.
- Perform administrative tasks such as filing, typing, and transcribing documents.
- Maintain accurate and up-to-date records and files.
- Utilize computer software to computerize and streamline administrative processes.
- Provide medical office support, including scheduling appointments and handling patient information.
- Develop and maintain a comprehensive understanding of our office policies and procedures.
- Collaborate with other administrative staff to ensure efficient office operations.
- Handle cash and credit transactions as necessary.
- Demonstrate excellent phone etiquette and maintain a professional demeanor at all times.

Qualifications:

- High school diploma or equivalent required.
- Previous experience in a medical office or administrative setting preferred.
- Proficiency in computer software and the ability to learn new systems quickly.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Detail-oriented and organized with a strong focus on accuracy and attention to detail.
- Excellent phone etiquette and customer service skills.
- Ability to maintain confidentiality and handle sensitive information.

We offer a competitive salary and a comprehensive benefits package to qualified candidates. If you are a motivated and organized individual who is passionate about providing exceptional customer service, please apply to this role.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Medical office

Medical specialties:

• Pediatrics

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Customer service: 1 year (Preferred)
• Medical office: 1 year (Preferred)

Ability to Commute:

• Cleveland, TN 37311 (Required)

Ability to Relocate:

• Cleveland, TN 37311: Relocate before starting work (Required)

Work Location: In person