Position: Banquet Server On-Call

Department: Food & Beverage

Wage: 8.50/hr. plus tips

POSITION SUMMARY :Responsible for the successful set-up, break down, and servicing of banquets, functions, meetings, and special events while providing exceptional service to guests.

ESSENTIAL DUTIES:

• Provide exceptional guest service before, during, and after banquet functions according to CCCH and departmental standards of service.
• Assist with set-up and break down of events areas.
• Execute all tasks delegated by the Banquet Captain in a timely manner consistent with department SOP?s.
• Set up banquet room as requested to include glassware, service ware, linen, tables, buffet set up, stage, dance floor, portable bars, or any special requests.
• Assist with breakdown and reset of meeting and conference room in accordance with the event specifications to ensure readiness of the room for other functions.
• Ensure proper handling and storage of food and equipment by following health codes and department standards.
• Stock and replenish all product according to department standards, ensuring quality and par levels are maintained.
• Promptly assist guests with special requests and other needs in an efficient manner.
• Notify Banquet Captain of incidents, conflicts, or concerns affecting or potential to affect normal business operations or guest services.
• Attend all meetings and training as required.
• Perform other functions as requested.

QUALIFICATIONS:

1. Education: n/a
2. Work Experience:
   1. Previous experience with food and beverage service, or retail, preferred.
3. Knowledge, Skills, and Abilities:
   1. Possess strong communication skills and be able to effectively and professionally interact with guests, vendors, and other Team Members to communicate options, directions, and de-escalate tense situations.
   2. Verbal fluency in English is required. Fluency in other languages, a plus.
   3. Ability to multi-task and keep track of multiple guest requests in a fast paced environment.
4. Professional Licenses & Certifications Requirements:
   1. Have or valid obtain Food Handlers certification upon hire.
   2. Have or valid obtain Title 4 certification upon hire.
   3. Be at least 18 years of age.
   4. Able to demonstrate eligibility to work in the U.S.
   5. Participate and pass pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License.