JOB PURPOSE:

To include but not limited to

• Consistently following sequence of service utilizing all proper procedures standardized by VENUE managers and chefs.
• Actively marketing VENUE and SELF.
• Encourage to make weekly table reservations
• Build and establish a personal clientele.
• Participate in weekly marketing requirements and outings
• Responsible for a cash bank or impressed bank issued at the beginning of service.
• Provides direction to apprentice and porters to ensure proper operation of the bar.
• Greet guests in a positive, friendly manner and make them feel welcome.
• Mix and serve drinks, proportioning ingredients to exact recipes and cost criteria.
• Command full menu knowledge at all times and preparation methods.
• Exhibiting proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages, and any menu items offered
• Assists the apprentices and porters as necessary.
• Maintain the cleanliness and appearance of the bar.
• Maintain a level of professionalism that will make guests want to return.
• Anticipate the guests’ needs and respond appropriately with a sense of urgency.
• Bid farewell to guests, use guest’s name when known, and encourage them to return.
• Actively working as a good will ambassador by exhibiting the Art of Excellence philosophy.
• Work as a team, assisting all guests’ and employees’ needs and inquiries.
• Perform all opening and closing duties, based upon shift assignment.
• Maintain a bar inventory, orders product to maintain established levels.
• Clean all equipment, tools, and supplies and maintain equipment in good working order.
• Effectively communicate with management, hosts and service staff in order to fulfill and address any issues or needs requested by guests and/or other employees.
• Follow all procedures and policies set forth by the company, division and department.
• Follow all health and safety regulations.
• Responsible for end of shift clean-up work as outlined by management
• Conform to the department grooming standards, uniform or attire, and jewelry policy.
• Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members.
• Other duties as assigned

QUALIFICATIONS: (Include equipment knowledge/use)

· 3 years experience and/or 2 years experience bartending in a nightlife/daylife environment

· Experience in and ability to meet marketing requirements outlined by management.

· Experience in and ability to meet social media requirements outlined by management.

· Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media

· Ability to work as part of a team in a high stress & high-volume environment.

· Demonstrate experience and ability to work in a dynamic environment that includes frequent change

· Possess extensive knowledge of Spirits, Wine and Food.

· Physically able to lift and carry heavy trays and equipment as well as delicate china and glassware up to 50 lbs.

· Physically able to walk without assistance on various surfaces for an extended period of time.

· Exposure to high volume restaurant environment.

· 1 Year experience in marketing nightclubs or restaurants and/or equivalent of 2 years Flair Bartending

· Must possess good attention to detail, and ability to work under pressure.

· Excellent customer service skills are required.

· Basic math skills and the ability to use a calculator.

· Basic computer skills and experience with POS systems.

· Knowledge of different types of tendering guest checks.

· Extensive knowledge about food and wine and ability to confidently speak on and properly serve such items.

· Ability to up sell.

· Maintain a clean and safe working environment.

· Must have oral and written English language skills.

· Must be 21 years of age to serve food and beverages in the State of Nevada.

· Must possess an alcohol awareness card and a Food Handler Safety Training Card

· Must possess a Nevada Non-gaming card.

LICENSE REQUIREMENTS:

Non-gaming Card X Gaming Card __ Food Handler Safety Training Card X TAM Card X CPR __ Lifesaving __ Driver’s License __