POSITION

Senior TechOps Engineer

LOCATION

Onsite New Haven, CT

Regular hours but must be cleared to switch to the 2nd shift (4/5pm-12/1am) when launch happens in sept/October- onsite in New Haven, CT

DURATION

6 months

INTERVIEW TYPE

Video

VISA RESTRICTIONS

None

REQUIRED SKILLS

Required Skills:

Experience with Active Directory, DNS, and DHCP

Microsoft Windows server and client OS (Windows 2008-Windows 2019)

Patch Management & Backups/Restores (Rubrik experience a plus)

VMware management (VxRail & Nutanix experience a plus)

Microsoft PowerShell scripting

Administration of Group Policy Objects (GPO)

Server & SAN Hardware (Dell experience a plus)

Experience working in a global or multi-office infrastructure.

Desired Skills:

Advanced experience with Microsoft Windows Server 2008-2019

Linux systems administration

Experience with containers (Docker/Kubernetes)

Responsibilities include, but are not limited to:

Operate and maintain all Production, Pre-Production, and Development systems in a Hybrid Windows and Linux environment.

Perform System Administration activities to include: account management, management of system resources (CPU, memory, disk, etc).

Monitoring systems and auditing system logs, back-up and recovery, continuity of operations, security, and managing operating systems.

Testing and installation of new software, tools, and future versions of all software and Operating Systems on a regular basis.

Assist with Security related RCAs and assist in remediating security vulnerabilities reported by the Security Analysts.

Responsible for Security Patching/Remediation for Server & End-User client(s) including reporting, planning, and deployment.

Perform Systems Lifecycle management including planning, implementation, maintenance, upgrades, consolidation, and decommissioning of enterprise hardware, and software.

Manage system requirements and derived requirements to ensure systems are compatible with defined architecture and meet customer needs.

Develop technical documentation, including user guides, test plans, installation documents, and change management rollback plans.

Helps develop, document, communicate, and enforce technology processes and procedures.

Provide support with escalated Global Service Desk (GSD) incidents.

Lead for complex End-User computing projects as well as work with our Global IT team on projects and initiatives.

Mentors less senior team members and educates users on new technology.

Cloud BC Labs Inc is a digital transformation organization aimed at creating seamless solutions for clients to effectively manage their business operations. The company specializes in Business and Management Consulting, AI/ML, Data Analytics & Visualization, Cloud Data Warehouse Migration, Snowflake Implementation, Informatica Implementation & Upgrade, Staffing Services and Data Management Solutions