Description:

We are looking for a strong SAP SCM Lead who can manage operations, experienced with Ariba, MM, SRM and overall Supply Chain areas. You will work with an off shore team and support the internal business users across many SAP Process areas. This is a long term, on site contract, in the Chicago area and will be working in a SAP ECC 6.0 landscape. We are not looking for deployment resources but a person with leadership capabilities, Ariba experience and someone who has managed teams. There is very, very limited configuration in this role.

The Sr. IT Specialist will have a client area across multiple countries, multiple divisions and multiple domains. This position will lead the offshore and onsite teams from service partners. Provide oversight of business requirements. Leverages key strengths from all teams. Strong experience in SAP ERP environment, in the areas of SAP-SCM (Production Planning, Production Execution and Quality Management), SAP-PTP (Direct & Indirect Procurement and Accounts Payables), and SAP-Ariba. Experience in SAP SRM and APO is a plus. Ability to effectively communicate with Business users and work with offshore teams. This role leads all support related activities. This includes the following: Accountable for end-to-end support. Reports regularly on performance. Monitors service level infractions. Develops new Service Level Agreements (SLAs) and metrics, as needed. Works across stakeholders to gain agreement on new SLAs and / or metrics. These actions ensure that service levels are maintained and continually improved and that any problems with the day-to-day delivery of services are minimized. Harmonizes and motivates team members.

Required Work Experience

• At least 10-13 years of experience
• Prior management experience.
• Problem determination (experience in root cause analysis) and problem resolution skills.
• Strong collaboration and partnering skills.
• Strong verbal and written communication skills with the ability to articulate complex ideas in easy to understand business terms.
• Knowledge of business environment, service requirements and culture.
• Process skills; an understanding of process costs, ability to work with Service Provider to ensure effective operations and agreed upon service levels.