Job Type

Full-time
Description
Nextworld, named #1 "Best Place to Work" in 2020, 2021, 2022, and 2023 by the Denver Business Journal, is a high-growth software development company based in the Denver Tech Center and is looking to hire an Order Entry Specialist for our Overland Park, KS location.
We are seeking a detail-oriented, organized individual to join our Cloud Inventory Install Sales Team as an Order Entry Specialist. In this role, you will be responsible for processing incoming orders, and ensuring accuracy and efficiency in data entry for hardware orders from our existing customer base. As an Order Entry Specialist, you will be critical in ensuring our customers receive their orders on time and with the correct specifications.
Responsibilities

• Accurately input customer orders into our ordering system, ensuring all information is correct and up-to-date.
• Respond to inquiries from customers regarding their orders and ensure they are resolved promptly.
• Process orders in a timely and efficient manner to meet customer delivery expectations.
• Monitor order status throughout the fulfillment process and work with logistical personnel to ensure timely delivery.
• Collaborate with various departments including sales, customer service, and supply chain to ensure timely order fulfillment and delivery.
• Resolve any issues that arise with customer orders including changes, cancellations, or discrepancies.
• Maintain accurate data entry records and ensure the order processing system is updated in real-time.
• Participate in continuous process improvement initiatives to ensure maximum efficiency in the order entry process.

Requirements
Minimum Qualifications

• Proven experience as an order entry specialist or similar position with experience in customer service or related fields
• Advanced proficiency in Microsoft Office applications and order entry systems
• Excellent attention to detail and accuracy in data entry
• Strong organizational and time-management skills to manage multiple priorities and tasks simultaneously
• Strong communication and customer service skills to build positive relationships with customers
• Ability to work independently as well as part of a team
• Comfortable working in a fast-paced environment with tight deadlines

Preferred Qualifications

• An associate or bachelor's degree in a related field is preferred

Benefits of this Role

• Eligible for discretionary bonus program
• Participation in Nextworld's Flexible Personal Time Off program
• Hybrid work schedule
• Eligible for discretionary employee equity program
• Industry Competitive Medical, Dental & Vision Insurance
• 401K with employer match
• Health Savings Account
• Life Insurance
• Professional Development Reimbursement
• $50 food monthly food credits for onsite market

The position is located in Overland Park, KS. Nextworld's hybrid model has co-location in-office days on Tuesdays, Wednesdays, and Thursdays
EQUAL EMPLOYMENT OPPORTUNITY: Nextworld is an equal-opportunity employer committed to inclusion and diversity in the workplace. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws, national origin, disability, veteran status, or other legally protected characteristics.
Nextworld participates in the E-Verify program. Learn more about the E-Verify program. https://www.e-verify.gov/
Nextworld is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Nextworld makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Salary Description

$45,000 - $65,000