Cloverkey offers an all-in-one turnkey solution for hospital gift shops nationwide. We handle everything from day-to-day operations management and inventory replenishment to point-of-sale technology and payroll deduction.

We are looking for a professional and customer service-oriented store manager to oversee daily operations at brand new store opening late July 2024 at the Mercy Gilbert Medical Center located in Gilbert, AZ. As the store manager, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies.

The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.

Store Manager Responsibilities:

• Delivering excellent service to ensure high levels of customer satisfaction.
• Motivating the sales team to meet sales objectives by training and mentoring staff.
• Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
• Hiring, training, and overseeing new staff.
• Responding to customer complaints and concerns in a professional manner.
• Ensuring store compliance with health and safety regulations.
• Developing and arranging promotional material and in-store displays.
• Preparing detailed reports on buying trends, customer requirements, and profits.
• Undertaking store administration duties such as managing store budgets and updating financial records.
• Monitoring inventory levels and ordering new items.

Store Manager Requirements:

• High school diploma or equivalent qualification.
• A minimum of 3 years experience working in a retail environment, ideally in a managerial role.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.

Job Type: Full-time

Pay: $21.00 per hour

Expected hours: 32 per week

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Experience level:

• 3 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Experience:

• Retail management: 2 years (Required)
• Customer service: 1 year (Required)

Work Location: In person