Qualifications

• Experience: 4 years of relevant experience working in technology as Business Analyst.
• BS/MS or a 4-year degree in a related field is preferred, although candidates with more than 10 years of BA experience may substitute experience for this requirement.
• Business Analysis Skills: Deep understanding of business processes, requirements gathering, and documentation is essential. Senior BAs should be skilled in conducting stakeholder interviews, facilitating workshops, and translating business needs into technical requirements.
• Communication Skills: Strong verbal and written communication skills are necessary for effectively conveying complex technical concepts to non-technical stakeholders (and vice versa) and collaborating with cross-functional teams.
• Problem-solving Abilities: Senior BAs should be adept at identifying and solving business problems using analytical thinking and critical reasoning. They should be able to propose innovative solutions that align with both business objectives and technical constraints.
• Business Process Improvement Skills: Proven skills in breaking down and optimizing complex business processes.
• Proven experience leading and documenting requirements-gathering sessions and developing user stories.
• Strong working knowledge of software development, Waterfall and Agile (Scrum, Kanban) methodologies.
• Demonstrated ability to prepare User Stories, Process Flows, BRDs, FRDs, Use Cases and Data Mapping documents.
• Must be able to prepare acceptance test plans, test cases, and QA processes and work directly with end-users to ensure that application functionality meets requirements.
• Experience with Jira is preferred. Experience with Smartsheet is a plus.
• Certifications: While not mandatory, certifications such as Certified Business Analysis Professional (CBAP) or Professional Scrum Product Owner (PSPO) are a plus.