1 Hospitality Supervisor Job in Briarcliff Manor, NY
Club Fit is Hiring a Hospitality Supervisor Near Briarcliff Manor, NY
- Oversee front line operations to ensure staffing, equipment, supplies, cleanliness and service standards are met
- Be the primary point of contact for members and staff inquiries
- Provide assistance to members and staff as needed
- Demonstrate knowledge of practices, systems and procedures
- Utilize a degree of creativity and demonstrate to our members that we care about their well-being
- Monitor club operations with an evident presence providing genuine hospitality
- Assess all scheduled activities to confirm all planned elements of experience are delivered, including signage, temperature, cleanliness, equipment, amenities and staffing
- Provide answers to member inquiries utilizing flyers, website and department staff resources
- Monitor club cleanliness and status of locker room supplies and direct housekeeping as needed
- Give facility tours to prospective members as needed. Greet and report initial assessment of employment applicants
- Ensure opening and closing procedures are completed as required
- Log and deliver packages to the appropriate departments as required
- Perform cash deposits and cash draw procedures as required
- Give access to locked areas for staff, vendors and contractors, and record key usage
- Show attention to detail by identifying and addressing any obstacles or issues staff are experiencing
- Assist as necessary in department tasks to ensure a positive member experience
- Facilitate solutions to problems
- Coach operational, mission and core value standards
- Account for department staffing
- Address staffing needs and department readiness with the use of, email, phone, etc.
- Ensure staff take necessary breaks and cover as necessary
- Ongoing Club Fit Compliance Training in 1Huddle and MOD Training
- Professional Certification
- CPR AED
- First Aid
- Other:
- Working knowledge of Microsoft Outlook, Word, and Excel
- Working knowledge of Jonas front desk processes and workflows
- Familiar with telephone systems and emergency outage procedures
- Perform other duties as assigned
- Advise appropriate Maintenance Department contacts when facility issues arise or are reported and identified.
- Notify department manager of specific incidents and/or accidents that require follow-up.
- Respond to and document all accidents and incidents
- Complete all required logs or reports; MOD reports and Lost and Found logs
- Report observations to improve our daily operations and execution of activities
- Respond to member feedback (if applicable)
- Interact and work with staff at all levels in the club
- Assist when coverage is needed
- Partner with department managers to facilitate a smooth operation
- Walk, sit, or stand for extended periods of time
- Lift 25lbs
- Understand and communicate both verbally and written in English
- Follow relevant directions
- Think independently and suggest effective solutions to potential challenges
- Work a flexible schedule as required by business needs
- Understand and comply with all company safety policies and their requirements
- Attend training meetings as schedules
- Ability to work approximately 30 hours per week
- Available to work evenings
- Direct line to Manager of Hospitality Services
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
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Job Summary
Full Time
Sports & Recreation
$43k-69k (estimate)
11/16/2023
06/28/2024
clubfit.com
BRIARCLIFF MANOR, NY
25 - 50
1973
Private
MATTHEW PHILLIPS
$10M - $50M
Sports & Recreation
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The job skills required for Hospitality Supervisor include Housekeeping, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Hospitality Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hospitality Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hospitality Supervisor positions, which can be used as a reference in future career path planning. As a Hospitality Supervisor, it can be promoted into senior positions as a Hotel Manager Assistant that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hospitality Supervisor. You can explore the career advancement for a Hospitality Supervisor below and select your interested title to get hiring information.
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