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COMPANY OVERVIEW: Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. Club Pilates has already sold approximately 900 territories throughout the United States and Australia. Its over 300 instructors provide a current annual rate of over 2 million workouts to tens of thousands of members. For more information, visit www.clubpilates.com , Class formats target a wide range of client’s needs – from young to more senior and beginner to advanced.
POSITION: The purpose of the Sales Rep is to represent Club Pilates to potential clients, bringing new members in the door. Along with bringing in new members, the Sales Rep also focuses on retaining current members. Pilate’s fitness background is preferred but not required; candidates with a strong sales management background are also ideal.
REQUIREMENTS:
RESPONSIBILITIES:
· Manage customer service emails and customer service phone calls. This includes always answering the phone, returning calls the same day they come in, responding to emails same day whenever possible, and escalating issues to the GM as needed.
· Provide excellent customer service to all clients of the studio, be it in person, over the phone, or through email
· Contribute to team effort as needed and be open to team work and deadlines.
· Any other task assigned by GM as needed.
· Exceeds in retaining current clients and following up on all client concerns/needs
· Exercise strong reasoning ability and be able to apply common sense, as well as carry out detailed, written or oral instructions; must possess a strong ability to deal calmly and logically with problems and people, even under pressure.
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COMPENSATION & PERKS:
Job Type: Part-time
Pay: $16.50 - $25.00 per hour
Expected hours: 20 – 25 per week
Benefits:
Compensation package:
Schedule:
Ability to Relocate:
Work Location: In person
Part Time
$46k-71k (estimate)
03/22/2024
08/03/2024