CMB is Hiring a Qualitative Research Moderator Near Boston, MA
Please note that communications between CMB and potential candidates will only originate from an @cmbinfo.com address.About UsCMB is a full-service custom market research and strategy firm based in Boston. As a Top 25 Insights & Analytics company, we’re known for our relentless business-decision focus and cutting-edge creativity. Our passion is helping the world’s leading brands engage, innovate, and grow. We leverage the best of advanced analytics, consumer psychology, and market strategy to tackle game-changing initiatives and business challenges for our clients. What about our culture? Simply put, our people are our power. We have a diverse, inclusive, and collaborative team of bright perspectives and curious minds. At CMB you’ll have plenty of opportunities to achieve your full potential. From learning new skills, expanding your expertise, and continuing to advance your professional development, you will feel supported and valued. You will also be a member of a community that appreciates who you are. You will have the opportunity to join clubs and affinity groups, enjoy social and company events, and be a part of the “CMB difference”. Our benefits say a lot about how much we value our employees: we offer a fully paid sabbatical, a $500 wellness stipend, paid time off to volunteer, generous medical plans, a 401k match, and more. Every employee also gets to enjoy an employee stock ownership plan (ESOP). ESOP? Yes, we are 100% employee owned! An ESOP is a qualified retirement plan, like a 401k, but you don’t have to make any contributions to participate in the rewards. When we each work hard to provide exceptional service and deliverables to our clients, the positive performance of the company increases the value of our stock and enables the accumulation of wealth for all our employee-owners. About The PositionOur growing team is looking for a qualitative market researcher who is intellectually curious, passionate about research and data, and can weave insights into compelling narratives. Our qual team prides itself on our ability to provide outstanding client service, strategically addressing client needs by translating data into actionable insights. In this position you will conduct only qualitative research and analysis. The position may be hybrid in Boston with at least two days in the office, or remote within the USA if you are outside of the Boston area. About YouYou have begun your career journey in the qualitative market research space, and you have at least 1-year of experience independently moderating focus groups, IDIs, ethnographies, and online boards. You understand how human behavior, emotions and values drive decisions. As a critical thinker and problem solver, you have experience strategically translating data into actionable insights. Your strong interpersonal and oral and written communication skills never go unnoticed. Building positive relationships comes naturally to you, as does providing outstanding customer service. You’re known for your organization and time management skills and are no stranger to a yellow sticky note! About Your BackgroundYou’ve worked hard to get to where you are, and your career is off to a good start. You are excited about continuing to grow your qualitative market research chops. Here’s what you’ll be doing and the qualifications we are looking for. Responsibilities and ExpectationsQualitative Team
Adhere to CMB’s defined approaches, processes, and best practices
Adhere to CMB’s defined approaches, processes, and best practices
Contribute to CMB's culture of innovation and thought leadership
Take advantage of training and development opportunities
Contribute to a team and/or committee for ongoing CMB initiatives
Follow CMB- and client-specific Information Security Policies
Ensure end-to-end department/client/project delivery in alignment with Sales & Account Management leading to high client satisfaction with project deliverables
Participate in peer reviews in a timely manner
Essential Duties
Effectively drives and owns relationships with vendors, peers, senior staff, and other teams
Moderates independently across online discussion boards, mobile diaries, and live interviews
Designs, conducts and reports for smaller studies
Supports more experienced moderators on deeper strategic work and larger scale studies
Participates in qualitative analysis and reporting of results
Effectively communicates with other project team members and external resources
Is curious and open to new techniques and willing to apply them to projects
Anticipates and identifies project problems and finds solutions independently
Presents a CMB University case study annually
Participates in moderator training
Participates in peer reviews in a timely manner
Qualifications
Minimum of a Bachelor’s Degree in Communications, Journalism, Market-Research, Anthropology, Behavioral Psychology or related field
Riva, Burke or other formal moderator training certification
Minimum of 2 years work experience in qualitative market research
Minimum of 1 year of experience moderating qualitative projects
Exposure to in-person, telephone, and online moderating with individuals and groups
Excellent at establishing and managing relationships with clients, vendors and coworkers
Ability to work in a fast-paced environment to meet deadlines with limited supervision
Collaborative, and able to work effectively in team settings
Excellent at establishing and managing relationships with clients, vendors and coworkers
Is detail-oriented and can work on multiple projects at a time
Skilled in Microsoft Office software environment
Sense of humor and self-aware
No agency assistance needed*
No visa/work authorization available*
Required Travel: 20-40%CMB strongly encourages candidates from diverse backgrounds and experiences to apply. We recognize that people from structurally marginalized groups often only apply to jobs if they meet 100% of the qualifications, despite the reality that applicants rarely ever meet 100% of the qualifications. If this position aligns with your experience and interests, please apply! CMB is an Affirmative Action and Equal Opportunity Employer and encourages applications from all qualified individuals without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, or protected veteran status, or to other non-work-related factors. As part of our commitment to inclusivity, CMB will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Kate Milligan The annual base salary range for this position is $77,600-$92,000 plus bonus, benefits, and an employee stock ownership plan (ESOP). The base salary is dependent on a variety of factors including (but not limited to) experience, expertise, skills, and employee's location. Powered by JazzHR 1GhbW82aKr