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The Customer Care Representative III is responsible for initiating calls to appropriate client base to qualify and schedule energy audits. This individual will work proficiently on three or more programs and will schedule and maintain schedules for CMC technicians and subcontractors when applicable. This individual may also be a resource for other Customer Care Representatives while completing tasks and will be available to assist Customer Care Supervisor and Manager with mentoring and training other Customer Care Representatives as needed by location.
ESSENTIAL FUNCTIONS (Majority of duties performed, but not to be all-inclusive or to prevent other duties from being assigned)
PHYSICAL REQUIREMENTS (The physical demands of the job)
WORK ENVIRONMENT
1. The employee is not substantially exposed to adverse environmental conditions.
Other
Business Services
$46k-58k (estimate)
07/12/2024
07/20/2024
cmcenergy.com
PHILADELPHIA, PA
200 - 500
1977
Private
ELLEN LUTZ
$50M - $200M
Business Services
CMC Energy provides energy efficiency consulting service to residential and commercial sectors.
The job skills required for Customer Care Representative III include Customer Service, Call Center, Products and Services, Scheduling, Microsoft Office, Customer Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative III. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative III. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Representative III positions, which can be used as a reference in future career path planning. As a Customer Care Representative III, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative III. You can explore the career advancement for a Customer Care Representative III below and select your interested title to get hiring information.