1 Salesforce Marketing Cloud Administrator Job in Fort Washington, PA
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Salesforce Marketing Cloud Administrator
$74k-93k (estimate)
Full Time
3 Days Ago
CMC ENERGY SERVICES INC is Hiring a Salesforce Marketing Cloud Administrator Near Fort Washington, PA
Job Details
Job Location
Fort Washington - FORT WASHINGTON, PA
Position Type
Full Time
Description
The Salesforce Marketing Cloud Administrator develops and implements integrated marketing automation solutions utilizing the Salesforce CRM and Marketing Cloud, while also supporting other Enterprise applications.
ESSENTIAL FUNCTIONS (Majority of duties performed, but not to be all-inclusive or to prevent other duties from being assigned)
JOB REQUIREMENTS (Experience, education, knowledge, skills & abilities required for competent performance in the job)
Job Location
Fort Washington - FORT WASHINGTON, PA
Position Type
Full Time
Description
The Salesforce Marketing Cloud Administrator develops and implements integrated marketing automation solutions utilizing the Salesforce CRM and Marketing Cloud, while also supporting other Enterprise applications.
ESSENTIAL FUNCTIONS (Majority of duties performed, but not to be all-inclusive or to prevent other duties from being assigned)
- Develops solutions within the Salesforce or CRM platform to meet stakeholder requirements and business objectives for existing and new functionality.
- Manage full-cycle email marketing campaigns withing Salesforce Marketing Cloud (SFMC)
- Design and optimize customer journeys and marketing automation workflows within Journey Builder, enhancing engagement and driving customer conversations.
- Works with internal and external resources to develop in depth functional specifications for interfaces and system enhancements. Participates in sprint planning, sprint reviews, scrum meetings, and other agile activities.
- Identifies technical/architectural complexities that may affect platform design or performance and performs coding, debugging, testing and troubleshooting throughout the application development process.
- Supports web administrators, QA/UAT, and developers through the full development lifecycle and ensures functionality is relevant to current business and operational environment.
- Works with Business Development, Program Delivery, Customer Care and other internal stakeholders to design, develop, test and deploy solutions including dashboards, interfaces, and integrations.
- Engages internal customers on product utilization and training. Acts as a liaison between users and developers to ensure product adaptation and issue clarification.
- Plan and manage end-to-end test execution for applications ensuring testing deliverables are on target and business, technical, and functional requirements are being met.
- Ensures test plans and results are auditable and meet regulatory, utility partner, and quality assurance standards.
- Conducts root cause analysis of identified defects, providing project manager with sufficient detail to understand, replicate and resolve.
- Develops and manages the execution of comprehensive projects while controlling and supervising resources, schedules, costs, risk, quality, scope, and changes.
- Acts as a change champion and proactively identifies new products, trends, and technical capabilities.
- Maintains a log of detected defects and change requests. Investigates defects and proactively solves issues.
JOB REQUIREMENTS (Experience, education, knowledge, skills & abilities required for competent performance in the job)
- Bachelor's degree in IT, Programming, Computer Science or any related field required
- Salesforce Certified Marketing Cloud Administrator and or Specialist required
- 5 to 10 or more years of relevant Salesforce Marketing Cloud technical experience
- Experience with software tools Email Studio, Journey Builder, Content Builder, Web Studio, Social Studio, and Automation Process required
- Excellent problem-solving and analytical skills.
- Effective communication and leadership skills
- The ability to handle multiple projects in a fast-paced environment.
- Proven training in Business Process Modeling
- Comfortable in an agile environment of rapid iteration
- Demonstrate attention to detail and ability to comprehend complex technical requirements
- Possess strong verbal, written and visual presentation skills with a deep understanding of the value in storytelling
- Excel in a cross-functional environment with multiple stakeholders
- Proficiency in MS Office (MS Word, Excel, PowerPoint, Visio, etc)
- Consistently spending time sitting, typing, talking, walking and using repetitive motion.
- Frequent use of eye, hand, and finger coordination enabling the use of automated office machinery, such as a computer.
- Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
- Visual capacity enabling frequent use of computer equipment.
- Medium work: ability to exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently and/or up to 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
- The employee is not substantially exposed to adverse environmental conditions.
Job Summary
JOB TYPE
Full Time
SALARY
$74k-93k (estimate)
POST DATE
06/25/2024
EXPIRATION DATE
07/12/2024
WEBSITE
cmcenergy.com
HEADQUARTERS
PHILADELPHIA, PA
SIZE
200 - 500
FOUNDED
1977
TYPE
Private
CEO
ELLEN LUTZ
REVENUE
$50M - $200M
INDUSTRY
Business Services
Related Companies
About CMC ENERGY SERVICES INC
CMC Energy provides energy efficiency consulting service to residential and commercial sectors.
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The following is the career advancement route for Salesforce Marketing Cloud Administrator positions, which can be used as a reference in future career path planning. As a Salesforce Marketing Cloud Administrator, it can be promoted into senior positions as a Digital Marketing Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Salesforce Marketing Cloud Administrator. You can explore the career advancement for a Salesforce Marketing Cloud Administrator below and select your interested title to get hiring information.
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