72 Customer Care Agent Jobs in Houston, TX
CMG Services LLC is Hiring a Customer Care Agent Near Houston, TX
Job Description
Joining Corey Construction as a Customer Care Agent isn’t just about fulfilling a role: its about embarking on a journey of personal and professional growth while being a crucial part of our mission to provide top-tier service in the roofing industry. Here what’s in it for you:
1. Opportunities for Advancement: At Corey Construction, we believe in recognizing and nurturing talent. As a Customer Care Agent, you’ll have the chance to climb the career ladder, with pathways for advancement based on your performance, dedication, and potential.
2. Competitive Compensation and Benefits : Your hard work deserves fair recognition, We offer a competitive salary and benefits package that reflects your value to the team, ensuring your efforts are rewarded and appropriately.
3. Supportive Work Environment: Teamwork and collaboration are at the heart of Corey Construction. You’ll be welcomed into a supportive work environment where your contributions are appreciated, and where camaraderie and mutual respect foster a positive atmosphere.
4. Continuous Learning and development: We understand the importance of ongoing growth. That’s why we provide training and development programs designed to enhance your skills and knowledge, empowering you to excel in your role and beyond.
5. Making a Difference: As the first point of contact for our customers, you’ll play a pivotal role in shaping their experience with Corey Construction. Your empathy, problem-solving skills, and dedication to customer satisfaction will directly impact our reputation and success.
By Joining Corey Construction as a Customer Care Agent, you’re not just taking on a job- you’re seizing an opportunity to thrive, grow, and make a meaningful impact in a dynamic industry. If you’re passionate about delivering exceptional service and ready to take the next step in your career, we invite you to apply and become part of our dedicated team. Your journey starts here.
Requirements:Strong Communication
Ability to clearly and effectively communicate both verbally and in writing
Empathy and patience
Capability to understand and share the feelings of customers, and remain patient with difficult or frustrated customers.
Problem solving skills
Proficiency in identifying issues and finding solutions quickly and efficiently.
Positive attitude
Maintaining a friendly and positive demeanor, even in challenging situations.
Technical proficiency
Familiarity with customer service software, CRM, and basic commuter skills.
Time management
Ability to manage time effectively, handle multiple tasks, and prioritize customer queries.
Attention to detail
Careful and thorough in dealing with customer issues and documentation.
Adaptability
Flexibility to handle a variety of situations and adapt to changing processes and policies.
Team player
Capability to work well within a team, supporting colleagues and contributing to a collaborative environment.
Job Summary
Full Time
$52k-67k (estimate)
06/27/2024
07/12/2024
rv-cmg.net
<25
The following is the career advancement route for Customer Care Agent positions, which can be used as a reference in future career path planning. As a Customer Care Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Agent. You can explore the career advancement for a Customer Care Agent below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Agent job description and responsibilities
The Customer Support Agent must be helpful, knowledgeable, and articulate when speaking to customers about the business’s product and services.
04/16/2022: Trenton, NJ
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
02/24/2022: Sacramento, CA
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
03/06/2022: Little Rock, AR
Keeping records of customer interactions, transactions, comments, and complaints.
03/24/2022: Harlingen, TX
They can access customer requests from multiple communication channels through a unified database, automate repetitive tasks, and ensure deadlines are being adhered to.
02/28/2022: Lima, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Agent jobs
Responding promptly to customer inquiries.
01/30/2022: Mcallen, TX
Acknowledging and resolving customer complaints.
02/16/2022: Stockton, CA
Processing orders, forms, applications, and requests swiftly.
04/05/2022: Portsmouth, NH
Communicating and coordinating with colleagues as necessary.
03/25/2022: Fairbanks, AK
Managing a team of junior customer service representatives.
01/23/2022: Reading, PA
Step 3: View the best colleges and universities for Customer Care Agent.
