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Position: Sr Client Services Manager, New York (NYC)
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Individual contributor, responsible for developing and directing claim service strategies and for managing branch underwriting and agency relationships within an assigned territory. Monitors, facilitates and assists in the successful renewal of accounts to drive customer satisfaction within defined service standards. Externally focused on servicing brokers/agent and critical or complex accounts requiring a high level of customer contact to maintain competitive positioning.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
Reporting Relationship
Skills, Knowledge and Abilities
Education and Experience
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In California, Colorado, Connecticut, New York and Washington, the national base pay range for this job level is $71,000 to $155,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.
Full Time
Insurance
$113k-142k (estimate)
07/03/2024
07/31/2024
cna.com
LITTLETON, CO
3,000 - 7,500
1897
PAUL BLANKLEY
$10B - $50B
Insurance
Since 1897, when CNA entered the insurance market, weve been there for our customers and evolved to meet the needs of our times. Today, we focus on what we do best providing insurance solutions for businesses and professionals in the U.S., Canada, Europe and Asia, complemented by our broad range of products and world-class Risk Control and Claim customer services.