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Customer Contact Specialist - Customer Service
Location US-WI-Racine US-PA-New Holland
2024-25736
Category
Financial Services
Position Type
Full-time
Overview
CNH Industrial is a world-class equipment and services company dedicated to advancing the noble work of agriculture and construction workers.
Driven by our shared purpose of Breaking New Ground, we are passionate about bringing Innovation, Sustainability, and Productivity to all that we do.
As a truly global company, CNH Industrial's 37,000 employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world through our core brands : Case IH, STEYR, New Holland Agriculture, CASE, and New Holland Construction.
CNH Industrial Capital provides various loans, leases, insurance, credit cards and other financial products to customers and dealers of CNH Industrial.
It manages USD 26B in receivables across four regions including North America, South America, EMEA and Asia Pacific.
The Contact Specialist / Level 1 - Customer Service is responsible for providing best-in-class service to customers and dealers for inquires on Retail Loans and Leases, Revolving Lines of Credit, or Commercial Lending Products while contributing to the monthly customer service goals and objectives of CNH Capital.
Responsibilities
Respond to customer and dealer inquiries timely via telephone and email. Inquires may include but are not limited to : payoff requests, current account balance, interest paid, requests for statements, taking real-time payments and processing demographic changes
Qualifications
The qualified candidate will have :
The ideal candidate will have :
Company Benefits
CNH Industrial offers a wide variety of benefits that not only encourages wellness and preventive care, but we also provide the right tools and programs to help you achieve it.
Our benefits package includes medical, dental, vision, disability, and life insurance. Our industry leading 401k will support you in meeting your retirement objectives.
Additional benefits include paid parental leave, flexible work policies, opportunities for self-development and paid leave for specific activities.
Click here for more information!
US applicants : CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Applicants can learn more about their rights by viewing the federal "EEO is the Law" poster and its supplement here . CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.
S. You can view additional information here.
If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnhind.com.
Read about our company's commitment to pay transparency by clicking this link : pay transparency notice.
Canada applicants : CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, colour, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
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Last updated : 2024-05-20
Full Time
Consumer Services
$41k-51k (estimate)
05/22/2024
05/23/2024
cnhindustrial.com
SANDY, UT
15,000 - 50,000
2013
$1B - $3B
Consumer Services
CNH Industrial is a global leader in the capital goods sector with established industrial experience, a wide range of products and a worldwide presence. Each of the individual brands belonging to the Group is a major international force in its specific industrial sector: Case IH, New Holland Agriculture and Steyr for tractors and agricultural machinery; Case and New Holland Construction for earth moving equipment; Iveco for commercial vehicles; Iveco Bus and Heuliez Bus for buses and coaches; Iveco Astra for quarry and construction vehicles; Magirus for firefighting vehicles; Iveco Defence Veh...icles for defence and civil protection; and FPT Industrial for engines and transmissions.
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The job skills required for Customer service specialist include Customer Service, Problem Solving, Call Center, Microsoft Office, Attention to Detail, Financial Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service specialist. Select any job title you are interested in and start to search job requirements.
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