Description

Compensation: $15.00 - $18.00 per hour depending on experience 

Location: Albuquerque, NM

On behalf of CNS Cares (“CNS” or “Company”), this position provides administrative and secretarial support. In addition to answering phone calls, greets visitors, typing and filing; this position may perform duties such as record keeping, obtaining supplies, coordinating direct mailings, and working on special projects. Deals with a diverse group of external callers and visitors as well as internal contacts at all levels of the organization.

Requirements

Employee must have regular attendance/punctuality, be detail oriented, be able to work with others at all levels of the Company, have exceptional customer service, and be completely honest. Other assigned duties include: 

• Responsible for opening and closing the facility daily.
• Answer phones in a professional manner while screening and forwarding calls appropriately. 
• Enter authorization letters into the electronic medical records systems. 
• Enter leads into the electronic medical records systems. 
• Assist with generation and shipping of patient care documents, including equipment, as assigned. 
• Work on projects as assigned by Corporate Operations Manager. 
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures). 
• Receive, sort and distribute daily mail/deliveries. 
• Prepare outgoing mail and packages as needed. 
• Order supplies and keep inventory stocked. 
• Reserve conference rooms for meetings as requested or necessary. 
• Create and maintain spreadsheets as assigned. 
• Assist CNS staff with administrative duties as requested. 
• Suggest changes to office task workflow to improve efficiency. 
• Other duties as assigned. 

Related Competencies

Language Skills: 

Must be able to read, analyze, and interpret general business practices, policies and procedures, professional journals, technical guidelines, and governmental regulations. Must be able to write reports, business correspondence, and procedure manuals. Must be able to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Must be able to provide guidance and direction accurately and clearly to Company staff and employees. 

Building Partnerships:

 Identify opportunities and take action to build strategic relationships between one's area and other areas, teams, departments, units, or organizations to help achieve business goals. 

Decision Making: 

Identify and understand issues, problems, and opportunities; can compare data from different sources to draw conclusions; utilize effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences. 

 Customer Service:

 Must have exceptional customer service skills. Must have an in-depth understanding of business communication etiquette.

Education/Training

• High school diploma and six months of administrative experience; or equivalent education and experience. 

Clearances

 The following background checks are conducted: 

• Criminal background 
• OIG Exclusion List 
• Sex Offender Registry