Coach’s Bar & Grill is seeking a full-time Front of House Manager. We are looking for a person who is passionate about the restaurant industry, has a strong work ethic and a desire to be a key part of our existing management team. We are looking for a person who has at least two years of restaurant experience. Management experience is preferred, but not necessary; we are willing to train the right candidate.

- Two years experience in the restaurant industry, management experience preferred
- Starting salary $45,000-$55,000/per year, dependent upon experience
- Eligible for bonus pay, paid time off, and 401K matching after one year of employment
- Opportunities to grow and advance with our team

Availability Requirements:

- Full-time position
- Nights, weekends and holidays
- Opening and closing shifts

Position Summary:

The FOH Manager oversees the guest satisfaction, food and beverage quality, and overall cleanliness of the restaurant. They are responsible for the scheduling and hiring of FOH staff, and overseeing the training of these employees. The FOH Manager supports a fun and engaging work environment, and keeps the FOH staff informed of events, daily specials and menu changes. The FOH Manager works directly with the management team, and reports to the owner.

Summary of Responsibilities:

- Knowledge and understanding of all policies, procedures, standards, specifications, guidelines and training programs within Coach’s Bar & Grill
- Knowledge of all day-to-day operating procedures, including back of house operating procedures
- Oversee and ensure overall guest satisfaction
- Oversee and ensure all food and beverages are consistently prepared, and are served according to Coach’s Bar & Grill’s recipes, portions and quality standards
- Work with the management team on the planning, promotion and/or execution of:
o Private guest events
o Catering orders and buffets
o Special events at the restaurant
o Live music

- Supervise and guide all FOH staff; oversee and ensure:
o Positive working environment
o Conflict resolution
o Consistent training programs
o Prompt and consistent corrective action as needed

- Maintain standard operating procedure manuals for all FOH staff
- Assist or fill in as needed in all positions as business warrants
- Labor monitoring and scheduling
- Oversee and ensure all opening and/or closing duties are completed correctly, and that the restaurant is clean in all areas
- Work with the management team on the creation, development, costing and execution of seasonal food and beverage menus
- Work with the management team to ensure profitability of the restaurant
- Work with management team to maintain positive relationships with vendors
- Maintain knowledge of local, collegiate and professional sports on a day-to-day basis
- Maintain open communication with management team and owners

Key Skills:

- Team-oriented
- Experience working with Toast point of sale system preferred
- Computer proficient, including Microsoft Office Suite and web-based applications
- Strong organizational skills
- Strong customer service skills
- Strong leadership skills
- Ability to think critically and adapt to changing environments

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Experience level:

• 2 years

Restaurant type:

• Bar
• Casual dining restaurant

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Stevensville, MI 49127: Relocate before starting work (Required)

Work Location: In person