Salary: $19.00 Hourly
Location : Flagstaff, AZ
Job Type: Limited Appointment
Job Number: 0804188
Department: Health and Human Services
Opening Date: 06/12/2024
Closing Date: 6/28/2024 5:00 PM Arizona
Nature of Work
At Coconino County, public service matters. Our dedication to public service promotes a culture that elicits employee growth, cultivates inspiration, and creates future leaders by empowering employees to solve internal and external customer needs and exceed customer service expectations. As an award-winning organization with high regard for cultural diversity and the positive contributions of the many thriving cultures within our county, our nation, and our society, Coconino County leads a variety of initiatives that celebrate diversity; from our Annual Diversity Day, and monthly Heritage Lunch & Learns, to book clubs, and professional development academies which target diverse workforce segments. Coconino County's respect for diversity is shared throughout the organization. Be part of this optimistic, innovative team where outstanding customer service creates dynamic solutions and engages leadership at every level.
Under supervision performs work of moderate difficulty in assisting and shadowing in related field; performs related work as assigned.
After incremental training in the apprentice position, employee will be able to demonstrate the ability to assist and work independently, autonomously, and consistently perform job duties.
Please note: This is a limited appointment position funded by the Workforce Development Grant, with an date of June 30, 2025.
Typical Duties
(Illustrative Only)

• Works closely with program manager in all aspects of the job from field work to office paperwork and follow up that is required
• Learns and develops practical skills
• Adheres to workplace procedures as well as health and safety protocols
• Attends meetings and offer suggestions for improvement
• Assists within the department, but also learn about other aspects of Coconino County
• Completes training associated with the position
• Receives, sorts, files and retrieves forms, correspondence and documents
• Compiles reports and summaries of work
• Updates, checks and completes records, forms and documents
• Verifies discrepancies and makes corrections
• Processes documents to update and maintain files and records
• Researches records and disburses information
• Processes and distributes confidential and sensitive documents
• Maintains an electronic filing system as appropriate for the program
• Composes, formats, and types routine correspondence, reports, and other documents
• Operates and maintains a variety of office equipment
• May perform data entry

Essential functions of this position include: driving; sitting for computer entry, typing, answering telephones, etc; working with and around other staff, administration, and citizens, etc; dealing with interruptions; repetitive motion (hand / wrist) for computer and phone work; vision acuity (near / far); hearing and speech for ordinary conversation; touch and finger dexterity for using telephones and computers.
Minimum Qualifications
High School Diploma or G.E.D., a desire to work within specific program and one year of previous work experience in any industry OR, any equivalent combination of education, training and experience which demonstrate the ability to perform the duties of the position.
This position is non-exempt from overtime.
The Ideal Candidate will be an excellent communicator with attention to detail. Dependable and exceptional customer service skills.
Preferred Qualifications : Bilingual in Navajo or Spanish
Knowledge, Skills and Abilities
Working knowledge of:
- Organization and planning
- Positively receiving feedback
- Time Management
- Interpersonal skills
Ability to:
- Work flexibly in a team and contribute to a supportive work environment
- Communicate effectively verbally and in writing
- Establish and maintain effective working relationships with employees, other agencies, and the public
- Follow written and verbal instructions
- Work safely and support the culture of workplace safety
Coconino County is an Equal Opportunity Employer.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Employee Benefits
Coconino County offers a comprehensive employee benefits
package to regular employees working 30 or more hours per week that includes:
(Regular Part Time employees receive some benefits on a pro-rated basis. Temporary and Seasonal employees do not receive benefits. Elected officials are not eligible for vacation and sick leave.)

• Vacation/Annual Leave
• Sick Leave
• 10 Holidays Per Year
• Health Care Insurance
• Dental Plan
• Vision Plan
• Group Life Insurance
• Pre-Tax Deduction Plan
• Sick Leave Conversion Plan
• Personal Day Purchase Program
• Vacation Sell Back Program
• Tuition Reimbursement Program
• Wellness Program
• Long-Term Disability
• Arizona State Retirement System
• Employee Assistance Program
• On-going Training Opportunities
• Free bus transportation/ EcoPass bus pass

Elective Coverage

• Dependent Medical, Dental, and Vision
• Supplemental Life (for employees & dependents)
• Flexible Spending Account
• Health Savings Account
• Tax-deferred investment program
• Accidental and Disability Insurance
• Short Term Disability

01

Why are you interested in this position?
02

What does customer service look like to you?
Required Question