Technical Program Manager (Airtable implementation)

San Jose, CA (Hybrid and 3 days onsite)

Job Summary:

We are looking for experienced AirTable Expert to administer our AirTable instance. The ideal candidate will be responsible for building new functionalities, enhancing existing ones, managing roles and access, responding to support requests, and training new users. This role involves close collaboration with product managers to develop interfaces that aid the team in completing tasks, creating, and tracking information, and deriving insightful connections between related data. The Air Table Expert will also be tasked with building integrations between customer system and AirTable, as well as developing automations to streamline processes.

Key Responsibilities:

• Administer the AirTable instance, ensuring its optimal performance and security.
• Design and implement new functionalities within AirTable to meet the evolving needs of the business.
• Enhance existing AirTable functionalities to improve user experience and efficiency.
• Manage user roles and access permissions to maintain data integrity and compliance.
• Promptly respond to support requests from the team, troubleshooting and resolving issues as they arise.
• Conduct training sessions for new users, ensuring they are equipped to utilize AirTable effectively.
• Work collaboratively with product managers to build user-friendly interfaces that facilitate task completion and information management.
• Create and maintain documentation that tracks information flow and data relationships within AirTable.
• Develop integrations between AirTable and other eBay systems to create a cohesive technology ecosystem.
• Design and implement automations within AirTable to optimize team workflows and productivity.

Qualifications:

• Bachelor’s degree in Engineering, Technology, or a related STEM field.
• At least 4-6 years of experience in a similar position at a large technology company.
• Advanced skills in administering and managing AirTable instances.
• Proven ability to build and enhance functionalities within AirTable.
• Experience with roles and access management within a collaborative tool.
• Strong verbal and written communication skills.
• Excellent time management and problem-solving abilities.
• Highly analytical mindset with the capacity to think outside the box.
• Ability to work effectively both in teams and independently.
• Demonstrated initiative in improving team efficiency and processes