We at Coforge are hiring for a Linux Production Support Engineer with the following skills:

Skills: Linux,Windows,DevO

psExperience: 7-14 yea

rsLocation: Oaks,

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Job Descripti

• on:
  Should have 5 years of experience in Windows/Linux Application supp
• ort.Provide level 1 & 2 support for US clie
• nts.Manage software upgrades and releases including deployment via DevOps t
• ool.Have good experience with Azure, DevOps Production Support, Windows, LINUX & MS SQL Ser
• ver.Collaborating with cross-functional teams to ensure smooth operations and adherence to S
• LAs.Troubleshooting issues related to application performance, availability, and late
• ncy.Developing and implementing monitoring strategies for new and existing applicati
• ons.Participating in incident management processes to minimize downtime and restore services quic
• kly.Providing technical support to internal and external customers via phone, email, and c
• hat.Executes the Disaster Recovery Plans (both DR Exercise and actual disast
• er).Establishes cadence to manage our vendors clos
• ely.Monitoring and managing IT infrastructure using Dynatrace and Elastic tools, including setting up alerts, dashboards, and custom obje
• cts.Acts as a liaison in creating Disaster Recovery documentation, Implementation Plans, Support Plans, Process Documentation Run Book,
• etc.Strong knowledge of monitoring tools such as Dynatrace and Elastic, including administration, metrics, charts, alerts, custom objects, and troubleshoot
• ing.Familiarity with ITIL processes and best practi