54 NOC Engineer-Washington, DC Jobs in Washington, DC
Cogent Communications is Hiring a NOC Engineer-Washington, DC Near Washington, DC
- Troubleshoots layer 1, layer 2 and layer 3 issues. Works with field engineers, hardware vendors, fiber vendors, and directly on IP and Optical equipment to achieve maximum network uptime and swift resolution of all issues
- Uses policies and procedures to help organize and prioritize network events depending on the Cogent policies on urgency
- Takes escalations from the Cogent Customer Service team to help resolve customer issues in a swift and efficient manner
- Uses network monitoring tools and ticket tracking systems to help diagnose, record, and resolve network issues
- Manages communications to the NOC department from vendors, network peers, building management, and various internal Cogent departments to monitor, sort, and document these communications within the ticketing system
- Is responsible for completing network maintenances to augment the network, upgrade equipment, and troubleshoot fiber and hardware problems
- Strong problem solving and troubleshooting skills are required. The ability to identify and analyze problems swiftly on Cisco equipment from layer 1 to layer 3 is absolutely key to being successful as a Cogent NOC Engineer
- Technical Expertise: Optical experience on Cisco 15454 or NCS1K equipment including troubleshooting hardware problems and circuit building and management through a MSTP network. Strong working knowledge of IP, including IP network architecture, routing protocols, peering relationships, DNS, and network monitoring tools is required
- Equipment Expertise: Strong working knowledge of Cisco switches, routers and transport equipment like the ASR9K router, 7600 series routers, 6500 series switches , 4900 series switches, 3550 series switches, 15454 and NCS1K transport equipment
- A working knowledge of optical transport networks is desired
- Familiarity with the internet service provider industry and telephone companies is necessary
- Effective written and verbal communications skills are required
- Education: Bachelor’s degree in a technical field or equivalent experience, certifications, or training
- Experience: 5-10 years of IP Backbone experience preferably in a Network Operations Center environment
- Third shift is available. This position is located in our headquarters in Washington, DC with available shifts in Herndon, VA.
Cogent Communications is an Equal Opportunity Employer.
Job Summary
Full Time
Telecommunications
$107k-135k (estimate)
06/13/2024
07/11/2024
net99.net
STERLING, VA
25 - 50
1999
Private
DAVE SCHAEFFER
<$5M
Telecommunications
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The job skills required for NOC Engineer-Washington, DC include Cisco, Troubleshooting, Problem Solving, Customer Service, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a NOC Engineer-Washington, DC. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by NOC Engineer-Washington, DC. Select any job title you are interested in and start to search job requirements.
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