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Job Title: Customer Service Representative
Location: Long Island City NY 11101
Duration: 6 Months
Job Description:
Must have previous customer service and call center experience. Requires sound knowledge of Word, and Excel in addition to excellent communication skills.
Use computer databases and information technology systems to research information needed to respond to and track the progress of responses to customer inquiries.
Send escalation emails and create service requests for unresolved matters.
Educational Requirements-Minimum High school diploma
Cogent Infotech is an equal opportunity employer, fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, national origin, age, sex, pregnancy, genetic information, sexual orientation, gender identity, military status, citizenship, or any other characteristic protected by applicable law.
Thank you for considering a career with Cogent Infotech. We are excited about the potential to work together.
Other
IT Outsourcing & Consulting
$39k-50k (estimate)
08/15/2023
09/09/2024
cogentinfo.com
IRVING, TX
100 - 200
2010
Private
MICHAEL CHRISTOPHER
$10M - $50M
IT Outsourcing & Consulting
The job skills required for Customer Service Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.