About us
L. Jackson Associates LLC (https://www.ljacksonassociates.com) is a Management Consulting
firm in Ashburn, VA 20148. L. Jackson Associates LLC is currently looking to hire one (1) Full -
Time ServiceNow Developer on behalf of Cognito Cyber Group. Cognito Cyber Group (CCG) is a diverse I.T. services firm delivering essential expertise in the
following fields to the Intelligence Community (IC) & Department of Defense (DOD): Cyber
Security; Insider threat; I.T. support; Data Center Engineering. CCG specializes in cutting edge
solutions through program support/management and Lifecyle support of mission-critical
systems. Our diverse collective of innovators each bring their best to our customers, and all are
inspired by a shared commitment to our customers’ mission and goals. Systems Engineer (TS/SCI w/ Full Scope Poly-REQUIRED) Seeking an experienced and motivated Systems Engineer who will be responsible for the
maintenance, configuration, and reliable operation of computer systems, network servers, and
virtualization Duties, Tasks, and Responsibilities ● Responsible for the maintenance, configuration, and reliable operation of computer ● systems, network servers, and virtualization ● Install and upgrade computer components and software, manage virtual servers, ● and integrate automation processes ● Troubleshoot hardware and software errors by running diagnostics, documenting ● problems and resolutions, prioritizing problems, and assessing impact of issues ● Provide documentation and technical specifications to IT staff for planning and ● implementing new or upgrades of IT infrastructure ● Perform or delegate regular backup operations and implement appropriate ● processes for data protection, disaster recovery, and failover procedures ● Lead desktop and helpdesk support efforts, making sure all desktop applications, ● workstations, and related equipment problems are resolved in a timely manner with ● limited disruptions ● Responsible for capacity, storage planning, and database performance