Purpose:

To provide proactive human resource support to specific business practices in line with the HR strategy and business objectives.

Key Responsibilities:

• Create comprehensive ER policies to promote a positive work environment and address potential conflicts.
• Serve as the first point of contact for employee complaints and grievances, ensuring they are handled fairly and efficiently.
• Conduct thorough investigations into allegations of misconduct, harassment, or other policy violations.
• Provide expert advice to managers on employee relations matters, including disciplinary actions and performance management.
• Ensure all employee relations activities comply with legal and regulatory requirements.
• Analyse ER data, identify trends and make recommendations on improvements to processes and practices.
• Design, develop and implement ER strategies, policies, and trainings in line with organisational requirements.
• Prepare submissions for third party meetings and hearings, including WRC Adjudications and Labour Court hearings.

Desired competencies/behaviours

Curious

• Future focused, inquisitive and open minded; seeks out evolving and innovative ways to add value to the organisation.

Personal credibility

• Builds and delivers professionalism through combining commercial and HR expertise adding value to the organisation and engaging stakeholders and peers. Is resilient and has an ability to find solutions to sometimes complex problems.

Collaborative

• Works effectively and inclusively with a range of people, both within and outside the organisation.

Skilled influencer

• Demonstrates the ability to analyse and understand data and information quickly. Use information, insights and knowledge in a structured way to identify options, make recommendations and make robust, defendable decisions.

Driven to deliver

• Demonstrates determination, resourcefulness and purpose to deliver the best results for the organisation. Has a desire to develop and progress within the HR profession.

Flexible outlook

• Able to deal with uncertainty and to manage a variety of different stakeholders happy to occasionally work flexibly in order to best support business objectives.

Required

• Degree in HR or related discipline.
• At least 3 years' experience in a similar role providing expert advice to managers and employees preferably in a business process consultancy environment.
• In-depth knowledge of Irish employment law.
• Experience preparing WRC submissions.
• Strong communication skills (verbal & written).