Cohen's Fashion Optical is looking for an energetic Front Desk Receptionist for a full-time position (at least 5 days a week with a weekend availability). The individual should be comfortable working both independently and as part of a team.

Responsibilities include but are not limited to:

• Greeting patients, checking their medical and vision insurances
• Ensuring a smooth flow of customers through the store
• Scheduling and confirming appointments, follow-up visits
• Calculating insurance co-pay based on insurance eligibility
• Building customer trust and loyalty through high level of customer service
• Perform other duties and assume various responsibilities as determined by the manager

The qualities we are looking for in the candidate:

• Experience as a Receptionist, Front Office Representative or similar role is preferred.
• High attention to detail
• Responsibility and punctuality
• Excellent customer service skills
• Excellent communication skills with both doctors and patients
• Ability to multitask
• Accuracy , computer and excellent phone skills
• A strong initiative with a can-do spirit, and will go the extra mile to see tasks through
• Weekend availability
• Associate degree

Preferred skills:

• Experience working in the optical environment is preferred
• Familiarity with medical and vision plans
• Bilingual

'Work Remotely

• No

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person