CoinFlip is a global digital currency platform company, focused on providing consumers simple and secure access to buy and sell cryptocurrency. The company operates the world's largest network of cryptocurrency kiosks by transaction volume with more than 5,000 kiosks across 49 U.S. states, Puerto Rico, Canada, Australia, New Zealand, South Africa, Italy, Panama, and Brazil. CoinFlip’s digital currency kiosks make buying and selling major cryptocurrencies accessible and safe for consumers who wish to purchase their digital currency using cash. CoinFlip also operates CoinFlip Preferred, a personalized over-the-counter service that provides investors with custom, white glove support for their cryptocurrency transactions. In 2022, CoinFlip launched CoinFlip Ventures, an investment group offering coaching, funding, and networking support to early-stage crypto and web3 projects.
CoinFlip was founded in 2015 by Daniel Polotsky, Kris Dayrit, Alan Gurevich, and Ben Weiss. Headquartered in Chicago, CoinFlip placed in the top 500 on the 2021, 2022, and 2023 Inc. 5000 list, and on the 2022 and 2023 Deloitte Technology Fast 500, was named the 2021 and 2022 #1 fastest-growing company in Chicago by Crain's, ranked in Chicago Tribune’s Top Workplaces in 2021 and 2022, and was awarded the 2021 and 2022 Stevie ® Awards for Customer Service. To learn more about CoinFlip and how to get started on your digital currency journey, visit www.CoinFlip.tech.
The KYC Team Lead will lead the compliance team responsible for KYC and onboarding customers across CoinFlip's lines of business. This person will ensure AML and KYC policies are met and that his or her team action escalations related to high-risk customers and performing Enhanced Due Diligence as dictated by policy. This candidate will act as a mentor and will provide guidance to KYC analysts through regular feedback and personalized coaching to ensure any necessary improvements are made. Additionality will serve as the point person for compliance related escalations from other departments. This candidate will provide training to staff, track the performance of individual staff members, track and provide metrics to Compliance management and ensure procedures are updated and approved.
Responsibilities

• Maintaining the integrity of the quality control by reviewing high risk/complex files to ensure that standards & AML requirements are adhered to
• Partner with internal units to ensure adequate due diligence process is carried out for customer accounts and documentation reviews
• Manage and lead KYC workflows in accordance with CoinFlip policies and ensure KYC controls are functioning as expected. The ability to lead through constantly changing and sometimes ambiguous requirements will be critical in this role
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding CoinFlip, its clients and assets, by driving compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency
• Establish, communicate, and execute processes for on-boarding and maintaining clients and "other parties" as aligned with AML policies and procedures as documented by the Compliance Department
• Provide people management and development opportunities for analysts, and ensure team service level standards are met
• Other duties as assigned

Requirements

• 4-6 years of experience in AML whether in traditional finance or crypto
• Supervisory experience
• Proven ability to exercise independence of judgement and autonomy
• Working experience with financial due diligence and transaction review is a must
• Strong knowledge of KYC, BSA and AML to apply judgment in the identification and escalation of key BSA/AML risks
• Ability to draft reports and business correspondence as well as respond to questions from other departments
• Excellent problem solving, oral, and written communication skills
• Start up or financial bank services experience a plus!
• Crypto and blockchain knowledge a plus!

Working at CoinFlip means collaborating with experienced and innovative leaders who share a clear vision and a track record of success. We offer a collaborative and positive working environment where we encourage employees to balance productivity with time to recharge. Compensation is above and beyond a typical “startup” — we offer competitive salaries, performance-based incentives, and competitive benefits for full-time employees.
CoinFlip values diversity in the workplace and is an equal opportunity employer committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted.
By applying to this role, you give express consent to CoinFlip to send you informational text (SMS) messages regarding this role and the application process. You can cancel the SMS service at any time by replying "STOP" to the text message you received. If at any time you forget what keywords are supported, just reply "HELP." Message and data rates apply. If you require a special accommodation, please let us know and we’ll work with you to meet your needs.