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Service representative
Coinstar Salem, OR
$63k-81k (estimate)
Full Time | Consumer Services 2 Weeks Ago
Save

Coinstar is Hiring a Service representative Near Salem, OR

The Transportation Services Representative is responsible for providing coin & cash handling and transportation responsibilities which involves using a specialty designed hand truck to pull / push coin bins weighing up to 600lbs from the kiosk to a company issued truck and deliver them to a designated location.

With input from your manager, you will plan and schedule your days, making adjustments as new priorities and tasks arise.

You’ll work in an environment where route, daily tasks and weather conditions can (and will) change on a regular basis.

Key Responsibilities

  • Perform coin & cash handling and transportation services.
  • Provide routine preventative maintenance and minor repairs.
  • Comply with FMCSA regulations and related company policies.
  • Complete paperwork as required.
  • Report quality problems and other technical problems through proper escalation channels.
  • Display maturity and judgment in time management and expense control.
  • As a representative of Coinstar, promote and maintain good customer relations through high standards of personal appearance, ethical behavior, maturity and good judgment.
  • Properly maintain assigned laptop, cell phone, equipment, company vehicle, Coinstar spare parts inventory, tools, and manuals.

Education & Experience

  • High School Degree or GED.
  • 1 years providing transportation of goods or services.
  • 1 years of customer service / customer relations.
  • Previous experience in handling a position of responsibility with little or no supervision.

Knowledge, Skills & Abilities

  • Must have excellent personal and interpersonal skills to interact with a variety of customers.
  • Accountable for providing support to customers that meet Coinstar's standards of superior quality service and professionalism at all times.
  • Working knowledge of Microsoft Word and Excel.

Other Requirements

  • Must have a valid driver's license and maintain an acceptable driving record; background checks, MVR and drug tests will be required
  • A Commercial Motor Vehicle Certification (CMV) is required upon hire
  • As required employees must work a flexible schedule including early start times, holidays, weekends, etc.

Physical Requirements

Transportation Representative work involves operating a commercial motor vehicle to service kiosks within a specific region or route.

Regularly and safely perform all functions of operating a commercial motor vehicle, including prolonged sitting and frequently climbing in and out of the truck, and ascending and descending the step into the truck.

Frequently positioning oneself (e.g., stand, walk, stoop, bend, twist, kneel, crouch, push, pull) to handle, move or lift objects weighing up to 85 lbs.

and frequently moving coin bins weighing up to 600 lbs. using a specially designed hand truck. Communicate and exchange information with co-workers and other individuals in person or electronically.

Regularly operate a laptop and mobile phone. Must be able to pass the DOT medical exam.

We are Coinstar because of our people. We value and embrace their unique and diverse talents, perspectives and experiences and strive to build an environment where each individual can bring their best self to work.

We are an Equal Opportunity Employer. Coinstar will ensure that persons with disabilities are provided reasonable accommodations.

If reasonable accommodation is needed, please contact our Human Resources team via AskHR@coinstar.com. We believe that diversity and inclusion make us a better, more innovative, and successful company, and we seek to recruit and retain a diverse talent pool.

Even if you do not meet every qualification, we encourage you to apply.

Benefits

We believe continued good health, financial security, and work-life balance are important. We offer a complete, progressive benefits package including an outstanding healthcare plan, 401k match (immediately vested), generous paid time-off, paid parental and adoption leave, corporate matched giving, and more.

In addition, we have a casual and flexible work environment with work from home options.

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Last updated : 2024-06-08

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$63k-81k (estimate)

POST DATE

06/10/2024

EXPIRATION DATE

09/07/2024

WEBSITE

coinstar.com

HEADQUARTERS

BEAUX ARTS, WA

SIZE

200 - 500

FOUNDED

1991

CEO

CHRIS OBERNDORFER

REVENUE

<$5M

INDUSTRY

Consumer Services

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The job skills required for Service representative include Customer Service, Time Management, Preventative Maintenance, etc. Having related job skills and expertise will give you an advantage when applying to be a Service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service representative positions, which can be used as a reference in future career path planning. As a Service representative, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service representative. You can explore the career advancement for a Service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Representative job description and responsibilities

Customer service representatives typically responds to customer inquiries by telephone, e-mail or chat to provide non-technical problem resolution.

01/08/2022: Orlando, FL

Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.

03/20/2022: Bangor, ME

Service representatives may also offer additional sales and products, sell products or services directly.

02/02/2022: Springfield, MO

Measure and analyse customer feedback.

03/13/2022: Davenport, IA

Service representative are responsible for addressing customer needs and ensuring they have a good experience.

03/09/2022: Syracuse, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Representative jobs

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

03/24/2022: Worcester, MA

Service representatives typically use a telephone, computer and other office equipment.

01/08/2022: Jackson, MS

Depending on their roles, qualifications, specialization and years of experience, a customer service representative may vary their salary rate.

02/16/2022: Columbus, MS

A good service representative should not waste customers’ time by keeping them waiting for too long.

01/17/2022: High Point, NC

The best service representative must have a deep knowledge of how their companies’ products work.

04/02/2022: Washington, DC

Step 3: View the best colleges and universities for Service Representative.

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