41 Call Center Representative Jobs in Louisville, KY
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COIT CLEANING & RESTORATION is Hiring a Call Center Representative Near Louisville, KY
COIT Cleaning & Restoration Services has openings for entry level and experienced Call Center Representatives
COIT Cleaning & Restoration Services is looking for Call Center Representative or Customer Service Representative who would be responsible for building lasting relationship with our customers while being able to discuss multitude of in-home cleaning services including carpet/upholstery, draperies/window treatments, air ducts, tile and grout over the phone with integrity and excellence utilizing our existing customer base. Call Center Representatives are primarily responsible for:
- Conducting outbound campaign calling & relationship management activities to previous clients.
- Creating customer interest, answer questions and determines customers cleaning needs through basic probing questions and offers appropriate services and products.
- Identifies and qualifies opportunities for our highly trained team of outside sales representatives.
- Maintain a large daily call volume of outbound calls
- Meet sales quotas/objectives and posts daily sales results.
- The job is to generate 5 to 10 quality appointments per day.
Job Requirements Minimum Job Requirements:
- Excellent telephone & oral communication skills: All qualified candidates must be mature-minded individuals with a talent for communicating professionally on the telephone.
- Must have an outgoing personality.
- Ideal candidates must demonstrate persistence, overcome objections and achieve appointment-setting goals.
- Strong knowledge of English grammar, spelling, and punctuation.
- Ability to follow oral and written instructions.
- Ability to work independently or as a team in a fast pace environment with flexibility to change.
- High energy, self-motivated, competitive individuals who can create interest in our products and services.
- Experience with inbound and outbound telephone sales
- Drug Free Workplace/Equal Employment Opportunity
Company Overview
COIT Cleaning and Restoration Services is one of the largest specialty cleaning and restoration companies in the world, with franchises in the United States, Canada and Thailand. We have more than 70 years of experience in the industry, yet we have remained a family-owned business with a close-knit corporate culture. COIT Cleaning and Restoration Services’ experienced team of corporate and franchise business leaders are passionate about earning the trust of our home, business and insurance industry customers by providing a continually expanding list of value-driven cleaning and restoration services. At COIT Cleaning and Restoration Services, we are committed to making the world a cleaner, healthier and happier place!
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
Work setting:
- Call center
- In-person
Experience:
- Call center: 1 year (Preferred)
Work Location: In person
Job Summary
Full Time
$36k-46k (estimate)
03/28/2023
06/18/2024
The job skills required for Call Center Representative include Customer Service, Call Center, Oral Communication, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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