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**Candidate must have an active Louisiana Property & Casualty Insurance license to be considered**
Now accepting applications for a full-time customer service representative in an established local insurance agency.
Purpose of Position:
To provide extraordinary service to internal and external customers, provide sales producers with possible sales opportunities and assist in sales and office organization. Our goal is to sincerely sell to customers needs while pursuing Allstates marketing focus.
BenefitsAnnual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Mon-Fri Schedule
ResponsibilitiesAnswer phone with a smile each time
Generate new business quotes via cold-calling and/or following up on sales leads
Update/endorse customer policies at their direction
Handle billing inquiries, process customer payments
Notify Agency Owner of dissatisfied customers
Report claims
Assist in training other employees
Review new business log weekly with Agency Owner
Write new business applications using checklist
Cross-sell existing customers
Follow up on pending endorsements and applications daily
Handle additional duties as assigned or needed
Maintain a positive and self-motivated attitude
RequirementsLouisiana Property & Casualty insurance license
Full Time
$38k-48k (estimate)
05/17/2024
08/19/2024
The job skills required for Licensed Customer Service Representative include Customer Service, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Licensed Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Licensed Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Licensed Customer Service Representative positions, which can be used as a reference in future career path planning. As a Licensed Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Licensed Customer Service Representative. You can explore the career advancement for a Licensed Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Licensed Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Licensed Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Licensed Customer Service Representative job description and responsibilities
A customer service representative deals with customers who have questions concerning products, policies, or services.
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Customer service representatives document their exchanges with clients, often using customer relationship management software.
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Since customer service representatives often communicate with clients who have limited knowledge of or are dissatisfied with a product or service, they must be empathetic.
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They help customers compare products and services and advise clients about which options meet their needs.
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Representatives who work for utility and telecommunication companies may help customers with service problems, such as outages.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Licensed Customer Service Representative jobs
Understand the customer’s expectations.
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Have a clear escalation pathway.
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Ability to use positive language.
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Processing orders and transactions.
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Providing proactive customer outreach.
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Step 3: View the best colleges and universities for Licensed Customer Service Representative.