The primary function of the Lead Receptionist is to assist the office and its agents with front office support, greeting and providing customer service to set the tone that you can Expect the Best™ with Coldwell Banker Upchurch Realty.

Responsibilities

The responsibilities of the Lead Receptionist shall include, but are not limited to:

· Monitors and maintains all incoming phone lines, ensuring phones are properly set to day service and night service,

· Monitors and maintains the incoming reception email account,

· Monitors and maintains all incoming mail for the office, its agents, our commercial company, and any personal mail received,

· Monitors and maintains all outgoing mail, the mail system equipment, and charges for mail service,

· Monitors and maintains the agent workroom including equipment, inventory, and organization, and

· Receives, organizes and notifies all parties of any deliveries including mail, packages, money, etc.

· The Lead Receptionist will be responsible for the planning, scheduling, and execution of vendor-sponsored Lunch & Learn engagements,

· The Lead Receptionist will manage the company Duty Calendar on a monthly basis, and

· The Lead Receptionist will be responsible for a tidy and organized workspace to include the first floor lobby.

Qualifications

· Strong interpersonal skills, customers service skills, writing/proofing/editing skills, and self-motivation,

· Proficiency with computers and relevant programming to include, Microsoft Office Products and Graphic Design programs such as InDesign, Photoshop, Illustrator, Canva, etc.

· 2 – 5 years of prior experience in relevant field of work, and

· Minimum 1 year commitment to CBUR