About Collabera:

Collabera is a leading global technology services and solutions provider committed to delivering high-quality, innovative solutions to our clients. Our diverse, global talent helps clients transform every aspect of their business and achieve exceptional results. We achieve success through collaboration and the use of our digital platforms. With AI, our extensive talent network and in-depth learning solutions on the newest technologies, we provide the best Talentforce for today, tomorrow, and the next ERA.

Job Summary:

We are seeking a highly skilled Google Cloud Platform Cloud Engineer to join our team, providing L2 support for Google Cloud Platform environments with a focus on GKE and Kubernetes clusters. The ideal candidate will have a strong technical background, excellent problem-solving skills, and experience in leading and mentoring a team of support engineers. You will play a crucial role in maintaining the performance and reliability of our Google Cloud Platform environments and ensuring seamless operations.

DayToDay Responsbilities:

• Technical Support:
• Provide L2 support for Google Cloud Platform environments, focusing on GKE/Kubernetes.
• Troubleshoot and resolve complex issues related to Google Cloud Platform services and Kubernetes clusters.
• Collaborate with L1 support and other teams to ensure timely resolution of issues.
• Technical Leadership:
• Lead and mentor a team of support engineers, fostering a collaborative and high-performance culture.
• Provide technical guidance and support to team members, ensuring best practices are followed.
• Conduct regular team meetings and technical reviews to ensure alignment with organizational goals.
• Assist Shwet in leading the group and major incident calls as needed
• Incident and Problem Management:
• Manage and resolve incidents and problems in a timely manner.
• Conduct root cause analysis and implement corrective actions to prevent recurrence.
• Document incident resolutions and contribute to the knowledge base.
• Change and Release Management:
• Review and approve Change Requests in ServiceNow.
• Participate in change management processes to ensure minimal disruption to services.
• Coordinate with relevant teams to deploy changes and updates.
• Monitoring and Performance Tuning:
• Monitor Google Cloud Platform and Kubernetes environments to ensure optimal performance and availability.
• Identify performance bottlenecks and implement tuning measures.
• Utilize monitoring tools to proactively detect and resolve issues.

Must Have:

• Education:
• Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Experience:
• Minimum of 7 years of experience in IT support or cloud support roles.
• At least 3 years of hands-on experience with Google Cloud Platform services, including GKE/Kubernetes specifically landing zone experience.
• Proven experience in a leadership or technical lead role.
• Technical Skills:
• Strong proficiency in Google Cloud Platform services (Compute Engine, Cloud Storage, Cloud Networking, etc.).
• Expert knowledge of GKE/Kubernetes, including cluster management, deployments, and scaling.
• Familiarity with containerization and orchestration tools (Docker, Helm, Istio).
• Experience with monitoring and logging tools (Stackdriver, Prometheus, Grafana).
• Experience with Terraform everything in their environment is managed by terraform
• Leadership Skills:
• Strong leadership and team management skills.
• Ability to mentor and develop junior team members.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Adaptability and willingness to learn new technologies.

Nice To Have:

• Cloud Professional Cloud Architect
• Cloud Professional DevOps Engineer
• Certified Kubernetes Administrator (CKA)

• Opportunity to work with a leading IT and professional services company.
• Collaborative and dynamic work environment.
• Competitive compensation package.
• Professional growth and development opportunities.

How to Apply:

If you are a motivated individual with a passion for technology and a drive to provide excellent support, we encourage you to apply. Visit "Apply Now" to start the application and upload your resume.