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Tech Lead
Collabera Houston, TX
$77k-97k (estimate)
Full Time | IT Outsourcing & Consulting 0 Months Ago
Save

Collabera is Hiring a Tech Lead Near Houston, TX

Job Details

Job Title: Tech Lead

Duration: 6 Month Contract Extension

Location: Houston, TX (Hybrid)

DayToDay Responsbilities:

  • Serve as the first point of contact for customers seeking technical assistance over the phone or email
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions
  • Determine the best solution based on the issue and details provided by customers
  • Provide accurate information on IT products or services

Must Have:

  • Proven experience as a Lead help desk technician or other customer support role
  • Tech savvy with working knowledge of office automation products, databases and remote control
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and resolve basic technical issues
  • Proficiency in English
  • Excellent communication skills
  • Customer-oriented and cool-tempered
  • BSc/BA in IT, Computer Science or relevant field

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$77k-97k (estimate)

POST DATE

07/26/2023

EXPIRATION DATE

08/18/2024

WEBSITE

collabera.com

HEADQUARTERS

REDMOND, WA

SIZE

3,000 - 7,500

FOUNDED

2005

CEO

ADITI OGALE

REVENUE

$500M - $1B

INDUSTRY

IT Outsourcing & Consulting

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About Collabera

We are engineering technology & talent. At Collabera, we built our business and our reputation by servicing the engineering solutions and talent development needs of our clients. That experience helped make us who we are todaypartners with the worlds most forward-thinking organizations, designing, building, operating and automating the technology that powers their businesses. Every solution we provide is delivered with speed, scale, quality, and flexibility, and powered by our AI-driven, Cloud-based technology and talent platforms. And, while weve expanded our offerings to meet the evolving ne...eds of our software engineering clients, we havent forgotten where we came fromwere still committed to building the tech workforce of the present and the future through our best-in-class training and enablement services. In other words, were driven by tech and backed by talent. Its that human-centric approach that makes us unique. And it reminds us that relationships are always the most important things we build. So, whether you need innovative technology talent solutions, or youre looking for opportunities to work with todays most tech-forward organizations, partner with usand let us help your business or your career get to the next level. More
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