Collective –Community Associate

Collective is a growing property management company the focuses on building relationships and providing an exceptional place to call home. Our team takes pride in our communities and creates connections with our residents.

Job Description

As a Community Associate at Collective you are a people person. You are passionate about finding the perfect home for our guests and connecting with the community while creating experiences for our residents. You value connection and engaging in conversations with your customers. As a Community Associate you have a genuine desire to make people feel at home which leads to successful customer interactions.

Our EPIC Values and Your Responsibilities

Enthusiasm: Our team provides us the inspiration that fuels our desire and drive to succeed.

• Building Collective brand loyalty by striving to ensure resident interaction is positive.
• Outstanding communication skills, both written and verbal.

Perseverance: We raise to the challenge with confidence. We have a work ethic, determination, and grit accomplishes the task necessary to succeed.

• Achieving rental and renewal monthly goals.
• Marketing and sales to include personalized tours which result in new leases (sales aptitude).

Integrity: Being honest, trustworthy, and transparent. We do what’s right even when no one is looking.

• Provide exceptional customer service to our residents, prospects, and property owners.
• Treat everyone fair and consistently by following all fair housing laws.

Collaboration: Every team member commits to work together to achieve common goals.

• Ensuring the property’s interior and exterior areas have clean and high-quality appearance.
• Coaching mentoring and inspiring team members.
• Leading by example through our Collective core values of integrity, perseverance, enthusiasm, and collaboration.

What you will bring to Collective:

Education and Experience

• 1-2 years of property management experience, preferred
• Proficiency with Microsoft Office
• Driver's license & ability to pass a background check
• Proficiency with industry software (Appfolio preferred)

Competencies

• Independence of action
• Project management
• Collaboration with others
• Strategic thinking
• Problem solving/analysis
• Business acumen
• Communication proficiency
• Ethical conduct

What Collective will bring you:

• A comprehensive benefits package which includes: 
• Health, dental, & vision insurance with an HSA option 
• Supplementary Insurance 
• Eligibility the first of the month following 30 days 
• 401k with a match of 3%
• Paid time off and 9 paid holidays 
• Gas allowance 
• Cell phone reimbursement
• Professional development opportunities

WE ARE AN EQUAL OPPORTUNITY EMPLOYER