Position Overview 

We are seeking an additional full-time Student Resource Coordinator to join a dynamic team directly impacting the lives of post-secondary students facing housing insecurity in our community. This is a support role responsible for administrative and program tasks working with students, staff, and community partners.

The ARCS (Affordable Rents for College Students) Student Resource Coordinator provides professional-level coaching, service coordination, and case management support to ARCS students with diverse lived experiences. The work is specifically focused on assisting ARCS students in achieving their post-secondary education goals and increasing self-sufficiency through subsidized student housing through CHNW (College Housing Northwest). Please read more about the program here.

We are committed to hiring a diverse and inclusive workforce that drives innovation, opens access to varying perspectives, and reflects the populations that we serve.

Location : This is a hybrid role supporting students at multiple CHNW sites on Portland Metro's east side, combining in-office/onsite and virtual meetings. 

Student Resource Coordinator Snapshot of Duties 

• Assess student barriers, needs, and resources
• Develop and implement individualized support plans
• Provide coaching related to financial literacy, tenant education, academic resource supports, and increased self-sufficiency
• Support ARCS students through the life cycle of their CHNW rental experience
• Provide ongoing support to students including monthly check-ins and providing resources
• Act as main point of contact for post-secondary education and non-profit referring partners
• Collect and document student demographic data, program activities, and outcomes in appropriate databases, forms, and reports
• Provide logistical support for the program including event planning/scheduling
• Prepare mailings and assemble materials for presentations, meetings, and events
• Engage ARCS students in advocacy efforts including coaching for speaking engagements

Student Resource Coordinator Qualifications 

• Associates degree or commensurate experience; Bachelor's or equivalent preferred
  • We are open to consideration of a variety of different post-secondary educational experiences
• 2 years’ experience in case management, social work, counseling, or a related field 
• 2 years’ experience working in student housing or with post-secondary students in some capacity, non-profit experience preferred
• Experience in conflict management, especially trauma-informed approaches 
• Demonstrated experience working with diverse and underrepresented populations 

• Strong computer skills/technical savvy 
• Strong writing, communication, and interpersonal skills 
• Collaborative nature 

We believe that bad behavior on the part of businesses disproportionately hurts the most marginalized people in society, including people of color, people from low-income backgrounds, women, and LGBTQ people. Because we believe that these communities must be centered in the work we do, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Student Resource Coordinator Benefits

• Medical/Dental/Vision, with CHNW covering 90% of the premiums
• $300 annual Wellness benefit 
• $500 annual Flexible Spending Account, paid by CHNW 
• Life, Short- and Long-Term Disability, paid by CHNW 
• Generous paid sick leave

• Employee Assistance Programs 
• 15 days paid vacation time for new hires, increasing with years of service 
• 10 paid holidays
• Paid Community Involvement leave 
• Paid Education leave 

• Monthly cell phone stipend 
• 401(k) with 5% company match after only 6 months 
• Opportunities for Professional Development 

Who We Are 

College Housing Northwest (CHNW) is a nonprofit that helps students succeed by providing them more affordable housing in supportive communities. This position is supporting our ARCS (Affordable Rents for College Students) division, which is a program in collaboration with several colleges, universities, and community partners providing housing and rental assistance to students experiencing homelessness and/or housing insecurity.

We'd love to hear from you! Questions in the meantime? employment@chnw.org

As part of our commitment to a diverse and inclusive workforce, College Housing Northwest provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, national origin, age, protected veteran or disabled status, genetic background, or any characteristic that is protected by applicable local, state, or federal laws.