Salary: $55,723.00 - $74,547.00 Annually
Job Type: Classified - Full-time
Job Number: 6218-c-05/23
Closing: 6/28/2023 11:59 PM Pacific
Location: Visalia, CA
Department: EOP&S
Division:
General Description
Under the direction of the EOPS Director, the Student Services Specialist will assist a diverse student population from educationally and socioeconomically challenged backgrounds. The Student Services Specialist will perform a variety of specialized duties in support of the EOPS, CARE and NextUp programs; including coordinating, planning and implementing program activities and meeting with students to provide them with resources and related program information.
This position is assigned to the Visalia campus, but may require some days at the Hanford and Tulare campuses. The working hours are 7:45 a.m. - 4:45 p.m., Monday-Friday, with the possibility of evening hours. Initial placement is at $55,723.
College of the Sequoias Community College District serves a diverse community of learners and is a designated Hispanic Serving Institution. COS provides a wide range of opportunities in transfer, general education, career and technical programs for our students. We are dedicated to recruiting employees who are committed to helping a diverse population of students achieve their educational goals. We seek candidates who exhibit an understanding and commitment to the community college mission, and who have a passion for student success.
Job Duties
Job duties of the EOPS Student Services Specialist:

• Plan, organize and deliver on and off campus activities and programs to provide information and assistance to students regarding academic and financial support services.
• Assist with the evaluation and determination of student eligibility; assist student with the completion, submission and review of financial aid and scholarship applications, community college and university admission applications; assure accuracy and completeness of forms, applications and other related materials.
• Coordinate with financial aid to assure program participants receive the correct amount of financial aid assistance.
• Plan, prepare and deliveroutreach presentations; informational orientation sessions, and student success workshops to assist students in achieving their educational goals.
• Maintain regular contact with students to address and assist with problem solving; update student files as necessary.
• Assist with tracking, monitoring and interviewing of students who are considered to be risk or high risk students; provide tutorial referrals to students to aid in retention and course completion; refer students to academic counselors for creation of and/or updates to student educational plans.
• Prepare and disseminate information, applications, and other program related documentation/items to students.
• Assist with maintaining and monitoring of the budget; process reimbursement for program related items issued to students (uniforms, tools, textbooks, etc.).
• Prepare and maintain a variety of reports related to program activities; compile and maintain statistics for inclusion in district, state, and federal reports; develop flyers and promotional brochures as necessary.
• Coordinate and participate in a variety of campus events (Fall Kick Off, Multi-Cultural Fair and Academic Achievement Award Ceremony) to recruit and retain students and identify fundraising opportunities for program.
• Maintain a directory of services for on campus and off campus resources to assist and refer students to aid in recruitment, retention and graduation.
• Interpret, apply and explain state and federal eligibility requirements of the assigned program and district policies to students.
• Plan, organize and implement recruitment efforts; identify and establish professional contacts with colleagues at high schools, community service agencies, and other educational agencies to assist with recruitment efforts.
• Work in conjunction with program representatives from outside community service agencies to monitor student's program participation where required.
• Assist with training and providing work direction to student employees.
• Assist with the development of the department newsletter; draft and edit articles in collaboration with other staff members.
• Attend staff meetings, conferences, and seminars to maintain current knowledge regarding program eligibility requirements, regulations and district policies.
• Utilize the district's integrated software in performing the required duties of the position.
• Perform related duties as assigned.

Qualifications
Minimum Qualifications (Education & Experience):
Any combination equivalent to:

• Bachelor's degree in business, marketing, social services, or related field

Or

• A combination of related experience and education.

Licenses and Other Requirements:

• A valid California driver's license.
• An incumbent must be insurable at the standard rate by the employer's insurance carrier at all times while employed in the classification by the College of the Sequoias.

Knowledge and Abilities
The hiring committee is seeking evidence of the following:
Knowledge of:

• Rules, regulations, policies and procedures of the assigned program.
• College admission procedures.
• Scholarship and financial aid opportunities.
• Community organizations and agencies.
• Word processing, spreadsheet and database related software.
• Modern office practices, procedures and equipment.
• Recruitment procedures and techniques.
• Oral and written communication skills.
• Interpersonal skill using tact, patience and courtesy.
• District organization, operations, policies and objectives.
• Applicable sections of State Education Code and other applicable laws.
• Federal, state and local welfare reform programs, goals and objectives.
• Report writing techniques
• Correct English usage, spelling, grammar and punctuation.

Ability to:

• Develop and coordinate a variety of programs and activities to identify, recruit and retain students at a community college.
• Read, interpret, and apply state and federal eligibility requirements.
• Prepare and deliver oral presentations.
• Work confidentially and independently with discretion.
• Prepare correspondences, reports, and verify, and maintain statistical records for reporting purposes.
• Communicate effectively both orally and in writing.
• Establish and maintain cooperative and effective working relationships with department staff and other COS personnel.
• Train and provide work direction to student employees.

Working Conditions:
Environment

• Indoor/outdoor environment
• Constant interruptions
• Travel from to site to site to conduct work
• Extensive contact with students
• Evening and weekend hours

Physical Abilities

• Ability to drive a vehicle from site to site to conduct business of the college.
• Ability to operate a computer and office equipment
• Ability to sit or stand for extended periods of time
• Ability to communicate in person or on the phone
• Ability to read documents
• Ability to reach in all directions to retrieve files and supplies

Application Procedure
To be considered applicants must submit ALL of the following required materials before or by the filing deadline:

• An online job application.
• Letter of interest which addresses how the applicant's experience and/or education enables him/her to be able to perform the job duties.
• Resume
• Unofficial copies of transcripts of college/university work. Official transcripts are required upon employment. Note: Applicants who have completed college or university course work at an institution outside of the United States that is not a post-secondary institution accredited by an accreditation agency recognized by either the US Department of Education or the Council on Higher Education Accreditation (CHEA) must obtain a complete evaluation of foreign transcripts, degrees, and other relevant documents by either NACES or AICE.

Recruitment Analyst: Keila Reynoso keilar@cos.eduor 559-730-3920.
College of the Sequoias does not sponsor H-1B Visas
To apply, visit https://www.schooljobs.com/careers/cos/jobs/4071693/eops-student-services-specialist