46 Technical Support Specialist Jobs in Sacramento, CA
Colliers is Hiring a Technical Support Specialist Near Sacramento, CA
Why Colliers?Our enterprising environment needs your expertise to facilitate Colliers’ continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.
- This position is a hybrid role based out of our Sacramento Office**
In this role, you will…
- Provide comprehensive IT support, including troubleshooting hardware and software issues, managing Office 365 accounts, and supporting Office applications for end users.
- Collaborate with the End User Computing and Infrastructure teams to ensure smooth technology operations and deployments.
- Utilize your advanced technical skills to support both Windows and MacOS systems effectively.
- Demonstrate exceptional communication skills while interacting with clients and colleagues, delivering excellent customer service at all levels of the organization and with external partners.
- Take initiative and exercise good judgment when escalating IT tickets or situations for resolution, contributing to the overall efficiency of IT support operations.
- 3-5 years of IT support experience.
- Experience supporting Windows and MacOS operating systems.
- Advanced software and hardware technical skills.
- Proficiency in troubleshooting and managing Office 365 accounts, along with supporting Office applications.
- Exceptional communication skills, both verbal and written.
- Flexibility in work schedule; must be able to work overtime when needed.
- A Certification and ITIL Foundations Certification.
- Knowledge of Change Management Processes.
Colliers provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com
Job Summary
Full Time
$96k-121k (estimate)
07/04/2024
07/19/2024
colliers.xom
Cleveland, OH
<25
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The job skills required for Technical Support Specialist include Customer Service, IT Support, Initiative, Communication Skills, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/25/2022: Altoona, PA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/19/2022: Dothan, AL
Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
01/19/2022: Fort Collins, CO
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
03/02/2022: Portsmouth, NH
Technical support specialists provide computer support for organizations or businesses.
02/15/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
01/23/2022: San Antonio, TX
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/01/2022: Springfield, IL
To become tech support, at minimum, an associate degree or certification with on-the-job training.
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Trains customers on how to use hardware and software.
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Be an Oracle Certified Associate.
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Step 3: View the best colleges and universities for Technical Support Specialist.
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