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Collins Consulting
North Chicago, IL | Contractor
$74k-94k (estimate)
2 Weeks Ago
Customer Service - Vendor Compliance
Collins Consulting North Chicago, IL
$74k-94k (estimate)
Contractor | IT Outsourcing & Consulting 2 Weeks Ago
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Collins Consulting is Hiring a Customer Service - Vendor Compliance Near North Chicago, IL

This a hybrid position.
Description
  • Day to day
  • Data entry bulk would be interfacing with contractors up to speed on program. Showing how to use it. Training on interface, getting them set up on the system.
  • More customer service focused on top of the data entry part.
  • Could be collecting different forms from contractors.
  • Database is pretty user friendly.
What are the top skills requirements should this person have?
  • Microsoft office
  • Spreadsheet for tracking
  • Customer Service
  • Training
  • Data entry
  • Needs to have good communication skills.
What is a nice to have (but not required) regarding skills, requirements, experience, education, or certification?
  • Basic project management skills
  • Familiar with environmental safety
  • Contractor interface
  • Bachelors Degree preferred
Role, at the highest level:
  • The Control of Work configuration administrative resource will perform the initial administrative data, entry, management, and training associated with the Global Control of Work site configuration and implementation.
  • Impact: Resource will perform the initial administrative work and database set up that will allow the various EHS teams to accept a sustainable contractor vetting process upon handover.
Role, at the daily level:
  • Follow high level plan for the transfer of contractor data from current databases (Avetta) to new database (Control of Work).
  • Set within database, the company and individual workforce qualification documentation requirements for contractors currently in use within the global network.
  • Assist with the documentation upload requirements and training of new contractors being onboarded in conjunction with Client site EHS leads.
  • Ensure compliance with qualifications for each contractor, including contact of contractor company admins for compliance, documentation, and/or updates.
  • Assist in development and implementation of Client specific Control of Work and T17 training material that allows for sustainable training of internal and external users.
  • Organize contractor company and workforce qualification compliance dates into a system to ease administrative burdens to EHS teams after handover.
Skills Requirements
  • Data Entry
  • Database Administration
  • Microsoft Office
  • Customer Service
  • Project Management

Job Summary

JOB TYPE

Contractor

INDUSTRY

IT Outsourcing & Consulting

SALARY

$74k-94k (estimate)

POST DATE

06/10/2024

EXPIRATION DATE

07/07/2024

WEBSITE

colcon.com

HEADQUARTERS

SCHAUMBURG, IL

SIZE

200 - 500

FOUNDED

1992

CEO

ROBERT COLLINS

REVENUE

$10M - $50M

INDUSTRY

IT Outsourcing & Consulting

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About Collins Consulting

Collins Consulting brings over two decades of total talent solutions experience to meet your on-demand consulting needs. We have an established history of serving clients nationwide in both the public and private industries. These clients range from Fortune 100 companies within the commercial arena to supporting contracts within federal agencies. Collins Consulting is a certified Service-Disabled Veteran Owned Small Business and an SBA Small Business. We believe in servicing our country's veterans by supporting and nurturing opportunities to join their skillsets with clients who have the same ...principles. These certifications coupled with Top Secret facility clearance allow us to meet category and diversity goals. Collins Consulting is agile, innovative, and an award-winning advocate in providing total talent solutions to serve your business needs. Whether you are a professional who is looking for a new career or an organization in need of experienced talent, we have the resources to help you. More
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